Assessing reliability and convergent validity
| Constructs | Number of items | Stage I (reflective scale) | Stage II (reflective scale) | |||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Initial | Final | Alpha | CR | AVE | Item loading | Alpha | CR | AVE | Item loading | |
| AQ | 4 | 4 | 0.882 | 0.919 | 0.738 | 0.822–0.884 | 0.882 | 0.919 | 0.738 | 0.822–0.884 |
| PQ | 5 | 5 | 0.865 | 0.902 | 0.694 | 0.789–0.824 | 0.865 | 0.902 | 0.694 | 0.789–0.824 |
| CR | 4 | 4 | 0.891 | 0.925 | 0.754 | 0.844–0.884 | 0.891 | 0.925 | 0.754 | 0.844–0.884 |
| AR | 3 | 3 | 0.862 | 0.916 | 0.784 | 0.882–0.888 | 0.862 | 0.916 | 0.784 | 0.882–0.888 |
| UR | 4 | 4 | 0.884 | 0.920 | 0.741 | 0.850–0.872 | 0.884 | 0.920 | 0.741 | 0.850–0.872 |
| Brand co-creation behavior (reflective-reflective second-order construct) | 0.773 | 0.854 | 0.594 | |||||||
| Development (COD) | 4 | 3 | 0.859 | 0.914 | 0.779 | 0.854–0.895 | 0.785 | |||
| Feedback (COF) | 4 | 3 | 0.877 | 0.924 | 0.803 | 0.887–0.902 | 0.736 | |||
| Advocacy (COA) | 4 | 4 | 0.887 | 0.922 | 0.747 | 0.849–0.884 | 0.821 | |||
| Helping (COH) | 3 | 3 | 0.870 | 0.921 | 0.794 | 0.887–0.896 | 0.738 | |||
| Constructs | Number of items | Stage I (reflective scale) | Stage II (reflective scale) | |||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Initial | Final | Alpha | CR | AVE | Item loading | Alpha | CR | AVE | Item loading | |
| AQ | 4 | 4 | 0.882 | 0.919 | 0.738 | 0.822–0.884 | 0.882 | 0.919 | 0.738 | 0.822–0.884 |
| PQ | 5 | 5 | 0.865 | 0.902 | 0.694 | 0.789–0.824 | 0.865 | 0.902 | 0.694 | 0.789–0.824 |
| CR | 4 | 4 | 0.891 | 0.925 | 0.754 | 0.844–0.884 | 0.891 | 0.925 | 0.754 | 0.844–0.884 |
| AR | 3 | 3 | 0.862 | 0.916 | 0.784 | 0.882–0.888 | 0.862 | 0.916 | 0.784 | 0.882–0.888 |
| UR | 4 | 4 | 0.884 | 0.920 | 0.741 | 0.850–0.872 | 0.884 | 0.920 | 0.741 | 0.850–0.872 |
| Development (COD) | 4 | 3 | 0.859 | 0.914 | 0.779 | 0.854–0.895 | 0.785 | |||
| Feedback (COF) | 4 | 3 | 0.877 | 0.924 | 0.803 | 0.887–0.902 | 0.736 | |||
| Advocacy (COA) | 4 | 4 | 0.887 | 0.922 | 0.747 | 0.849–0.884 | 0.821 | |||
| Helping (COH) | 3 | 3 | 0.870 | 0.921 | 0.794 | 0.887–0.896 | 0.738 | |||
Source(s): Table by authors
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