Table 3 Exploratory factor analysis and...

Table 3

Exploratory factor analysis and Cronbach’s alpha test results for dimensions of higher education service quality (N = 140)

Items	Component
Items	Academic	Industry interaction	Facilities	Nonacademic	Programming issue
ACA4 (X4)	0.787
ACA3 (X3)	0.779
ACA6 (X7)	0.765
ACA2 (X2)	0.759
ACA1 (X1)	0.715
ACA5 (X5)	0.634
INI2 (X30)		0.842
INI1 (X29)		0.837
INI5 (X34)		0.824
INI3 (X31)		0.807
INI4 (X32)		0.788
FACI4 (X18)			0.775
FACI3 (X17)			0.742
FACI5 (X19)			0.729
FACI1 (X15)			0.722
FACI6 (X20)			0.713
FACI2 (X16)			0.659
NACA5 (X27)				0.727
NACA6 (X28)				0.720
NACA3 (X25)				0.696
NACA2 (X24)				0.695
NACA4 (X26)				0.678
NACA1 (X23)				0.670
PROG1 (X8)					0.790
PROG3 (X10)					0.706
PROG5 (X12)					0.680
PROG4 (X11)					0.676
PROG2 (X9)					0.624
PROG6 (X13)					0.558
Eigenvalue	7.660	3.321	2.856	2.186	1.622
Cronbach’s alpha	0.872	0.885	0.832	0.829	0.843
KMO = 0.814; Sig Bartlett’s test = 0.000; Total explained variance = 60.842%

Items	Component
Items	Academic	Industry interaction	Facilities	Nonacademic	Programming issue
ACA4 (X4)	0.787
ACA3 (X3)	0.779
ACA6 (X7)	0.765
ACA2 (X2)	0.759
ACA1 (X1)	0.715
ACA5 (X5)	0.634
INI2 (X30)		0.842
INI1 (X29)		0.837
INI5 (X34)		0.824
INI3 (X31)		0.807
INI4 (X32)		0.788
FACI4 (X18)			0.775
FACI3 (X17)			0.742
FACI5 (X19)			0.729
FACI1 (X15)			0.722
FACI6 (X20)			0.713
FACI2 (X16)			0.659
NACA5 (X27)				0.727
NACA6 (X28)				0.720
NACA3 (X25)				0.696
NACA2 (X24)				0.695
NACA4 (X26)				0.678
NACA1 (X23)				0.670
PROG1 (X8)					0.790
PROG3 (X10)					0.706
PROG5 (X12)					0.680
PROG4 (X11)					0.676
PROG2 (X9)					0.624
PROG6 (X13)					0.558
Eigenvalue	7.660	3.321	2.856	2.186	1.622
Cronbach’s alpha	0.872	0.885	0.832	0.829	0.843
KMO = 0.814; Sig Bartlett’s test = 0.000; Total explained variance = 60.842%

Source(s): Table by the authors

Sharing Unavailable