Drivers of the uptake of CPS for FM
| Drivers | Authors |
|---|---|
| Compatibility with work procedures | Jaafar et al. (2007) |
| Compatibility with previous system | Jaafar et al. (2007) |
| Speed and reliability of system | Gupta et al. (2008) |
| Comparison with previous system | Odumeru (2013) |
| Training and support | Odumeru (2013), Serdyukov (2017) |
| Flexibility of learning | Parasuraman and Colby (2014), Serdyukov (2017) |
| Learning capability of personnel | Froese (2010), Serdyukov (2017) |
| Convenience | Merschbrock and Nordahl-Rolfsen (2016) |
| Interactivness | Jaafar et al. (2007) |
| Technology infrastructure | Howard et al. (2017) |
| Resource allocation | Erdoğmuş and Esen (2011) |
| User satisfaction | Parasuraman and Colby (2014) |
| System security | Watson (2018), Parn and Edwards (2019) |
| System stability | Jaafar et al. (2007) |
| Top management willingness | Lee et al. (2015), Oliveira et al. (2014) |
| Financial resource | Erdoğmuş and Esen (2011) |
| Intellectual resource | Talukder and Quazi (2011) |
| Drivers | Authors |
|---|---|
| Compatibility with work procedures | |
| Compatibility with previous system | |
| Speed and reliability of system | |
| Comparison with previous system | |
| Training and support | |
| Flexibility of learning | |
| Learning capability of personnel | |
| Convenience | |
| Interactivness | |
| Technology infrastructure | |
| Resource allocation | |
| User satisfaction | |
| System security | |
| System stability | |
| Top management willingness | Lee |
| Financial resource | |
| Intellectual resource |
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