Table A1

Flexibility and agility capabilities in the manufacturing, logistics and transversal areas

Flexibility operational capability
AreasLower-order flexibility capabilitiesReferences
Manufacturing or in productFM1. Product mixAbdelilah et al. (2018), Ghobakhloo and Azar (2018), Sethi and Sethi (1990), Swafford et al. (2008) 
FM2. VolumeAbdelilah et al. (2018), Devaraj et al. (2012), Katayama and Bennett (1999), Sethi and Sethi (1990), Zhang et al. (2003) 
FM3. Mass customizationKatayama and Bennett (1999), Zhou et al. (2022) 
FM4. Machine flexibilityAbdelilah et al. (2018), Gupta (1993), Sethi and Sethi (1990) 
LogisticsFL1. Material supply flow (Physical supply flexibility)Custodio and Machado (2020), Dolgui et al. (2019), Gu et al. (2015), Lee et al. (2020), Zhang et al. (2003) 
FL2. Routing capability (Physical distribution flexibility)Abdelilah et al. (2018), Sethi and Sethi (1990), Swafford et al. (2008), Zhang et al. (2003) 
 
FL3. Sourcing capability (Purchasing flexibility)Custodio and Machado (2020), Devaraj et al. (2012), Forslund et al. (2020), Sethi and Sethi (1990) 
TransversalFT1. Operations planningAbdelilah et al. (2018), Chen et al. (2008), Fiasché et al. (2018), Gu et al. (2015), Jeong et al. (2006), Lee et al. (2020), Sethi and Sethi (1990) 
FT2. Flexible process configuration
Agility operational capability
AreasLower-order agility capabilitiesReferences
ManufacturingAM1. Production speedChen et al. (2008), Gu et al. (2015), Jeong et al. (2006), Lei et al. (2017), Liu et al. (2017), Sharifi and Zhang (1999) 
AM2. Real-time decision-makingGu et al. (2015), Jeong et al. (2006), Lee et al. (2020), Zhou et al. (2022) 
AM3. Process speedGu et al. (2015), Jeong et al. (2006), Lee et al. (2020), Lei et al. (2017), Liu et al. (2017), Zhang and Li (2012) 
LogisticsAL1. Real-time route optimizationCooper (2021), Liu (2019), Martins et al. (2021), Wang et al. (2012) 
AL2. Short delivery lead-timeGu et al. (2015), Lee et al. (2020), Liu (2019), Martins et al. (2021), Swafford et al. (2008), Wang et al. (2012) 
AL3. Rapid adjustments to delivery capabilityGu et al. (2015), Katayama and Bennett (1999), Martins et al. (2021), Wang et al. (2012) 
AL4. Rapid improvements to delivery reliabilityMartins et al. (2021), Sharifi and Zhang (1999), Swafford et al. (2008), Wang et al. (2012) 
AL5. Rapid material flowsChen et al. (2008), Martins et al. (2021), Zhou et al. (2022) 
TransversalAT1. Rapid improvements to the operational capability to respond to changing market needsChen et al. (2008), Fiasché et al. (2018), Katayama and Bennett (1999), Liu et al. (2017), Swafford et al. (2008) 
AT2. Rapid production and/or process replanning

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