Table 8 Results of the study using...

Table 8

Results of the study using crowdsourcing for UX (User Experience) collection of AarogyaSetu and BevQ malayalam mobile applications

1	Concerns and Instruction			34
2	Using Smartphone			33	32 YES 1 NO (3%)			(97%)
3	Age group			28	18–28		6	(21%)
					29–39		3	(11%)
					40–50			−16(57%)
					51–61		1	(4%)
					>61–2 (7%)
4	Gender			27	Males – Females – 5 (19%)		22	(81%)
5	Type of Job			26	Academia		7	(27%)
					Industry		12	(46%)
					Self-employed		–	5 (19%)
					Not employed - 2 (8%)
6	BevQ Operational Experience			26	Yes – No – 14 (56%)		11	(44%)
7	Aarogya Experience	Setu	Operational	25	Yes – No – 9 (36%)		16	(64%)
8	Knowledge of App installation			25	Level 1	0	– –	NONE
	and use				Level 2			4
								(16%)
					Level 3		2	(8%)
					Level 4		8	(32%)
					Level 5–11 (44%)
9	Are both Apps on the same phone?			13	Yes – No – 8 (62%)		5	(38%)
10	Details of SmartPhone			6					Had to key-in
11	Do both Apps run on the same Internet connectivity?			11 J	Yes – No – 4 (36%)		7	(64%)
12	Details of Internet connectivity			2					Had to key-in
13	Overall performance of BevQ			8	Level 3		3	(38%)	10 – point rating scale
					Level 4		1	(13%)
					Level 5		1	(13%)
					Level 6		1	(13%)
					Level 7		1	(13%)
					Level 10–1 (13%)
14	Overall performance of			8	Level 4		1	(13%)	10 – point rating scale
	Aarogya Setu				Level 7		1	(13%)
					Level 8		2	(25%)
					Level 9		1	(13%)
					Level 10–3 (38%)

Source(s): Author’s own work

1	Concerns and Instruction			34
2	Using Smartphone			33	32 YES1 NO (3%)			(97%)
3	Age group			28	18–28		6	(21%)
					29–39		3	(11%)
					40–50			−16(57%)
					51–61		1	(4%)
					>61–2 (7%)
4	Gender			27	Males – Females – 5 (19%)		22	(81%)
5	Type of Job			26	Academia		7	(27%)
					Industry		12	(46%)
					Self-employed		–	5 (19%)
					Not employed - 2 (8%)
6	BevQ Operational Experience			26	Yes –No – 14 (56%)		11	(44%)
7	Aarogya Experience	Setu	Operational	25	Yes –No – 9 (36%)		16	(64%)
8	Knowledge of App installation			25	Level 1	0	––	NONE
	and use				Level 2			4
								(16%)
					Level 3		2	(8%)
					Level 4		8	(32%)
					Level 5–11 (44%)
9	Are both Apps on the same phone?			13	Yes –No – 8 (62%)		5	(38%)
10	Details of SmartPhone			6					Had to key-in
11	Do both Apps run on the same Internet connectivity?			11J	Yes –No – 4 (36%)		7	(64%)
12	Details of Internet connectivity			2					Had to key-in
13	Overall performance of BevQ			8	Level 3		3	(38%)	10 – point rating scale
					Level 4		1	(13%)
					Level 5		1	(13%)
					Level 6		1	(13%)
					Level 7		1	(13%)
					Level 10–1 (13%)
14	Overall performance of			8	Level 4		1	(13%)	10 – point rating scale
	Aarogya Setu				Level 7		1	(13%)
					Level 8		2	(25%)
					Level 9		1	(13%)
					Level 10–3 (38%)

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