Table 1

Six elements of PCS success with maturity level criteria

Elements of PCS successMaturity levelKey capabilities of PCS success
1. Change Management
A documented management of change process that clearly sets out the method of project change required to correct deviations against project objectives
Level 1No change management processes in place. Few processes are defined on a regular basis
Level 2Basic change management processes are established, but it is not enforced consistently. The project team is reactive to changes
Level 3Change Management processes are followed in a consistent basis and documented. The project team begins proactive in anticipating changes. Audit trail is recorded
Level 4The change management processes are integrated throughout the team and with other functions. There is a dedicated measurement system for change management. The project team is supportive to managing changes
Level 5Change management Performance evaluation metrics are developed and implemented. Processes are monitored and analyzed for potential improvement. The project team takes full advantage of technology support
2. Earned Value
The value of work performed; Earned Value (EV) can be provided from the PCS based upon the basis of the project schedule
Level 1No or limited EVM implementation in place, any use of Earned Value is limited to individuals
Level 2Basic EVM at the lowest level of WBS is established and basic reviews of SPI and CPI are carried out
Level 3EVM system is defined and documented based on an international standard
Level 4There is a dedicated measurement system for EVM use. Advanced applications of Earned Value
Level 5Plans are put in place to improve the quality of the EV data and it use. Metrics are used to track EVMS improvements
3. Baselined Plan
An appropriately presented base lined schedule within an agreed definition of project scope using a defined WBS
Level 1No formal methods for capturing the major Project deliverables (WBS), activities are randomly placed in the schedule, and some schedule constraints, calendars and major deliverables are identified
Level 2Scope, constraints, and major deliverables are defined, not all activities are assigned to a WBS element
Level 3The project durations and deliverables are clearly defined and documented and related to the projects WBS including third parties, subcontractors, and field activities. Project has an established a clearly identifiable critical path
Level 4The schedule is comprehensively structured by the WBS and milestones. Cross-WBS linkages are defined in the schedule logic. Schedule is integrated with other functions such progress method and reporting. Schedule risks are identified
Level 5Changes to baseline are properly managed through a documented, integrated change control process. Schedule modeling techniques are used e.g. networking. All schedule optimization techniques are documented along with a rationale and risk assessment and are approved by management
4. Resource Loaded
A schedule that defines activities and resources required to complete the project-considering the Construction, Commissioning and Handover to Operations stages
Level 1No formal methods to define the resource requirements, resource categorization not defined
Level 2Basic Methods of presenting resource allocations and categorization are established
Level 3Methods of presenting resource allocations and categorization are defined and documented; resource requirements are based upon demonstrated historical performance
Level 4Risk mitigation of resource constraints can be identified, and timely corrective action proposed. Changes to schedule comprehend the resources constraints and is adjusted considering those constraints
Level 5Resource changes and update to PCS is defined in an integrated change control process. All schedule optimization techniques are documented along with a rationale and risk assessment and are approved by management
5. Progress Method
Clear and documented method to progress deliverables, activities, and materials/sub-contractor throughout all stages of project “life cycle”
Level 1No formal progress method defined or in place, progressing deliverables depend on the capabilities of individuals
Level 2Basic methods of progressing deliverables and activities are established
Level 3Methods of progressing deliverables and activities, forecasting, and performance measurements are defined and documented. Methods of progressing other project activities such as third-party services, construction, and commissioning are defined, documented and part of the PCS
Level 4Method in place to report deviation from the project baseline to allow corrective action to be undertaken. PCS is integrated and there is only one entry of raw data on regular basis
Level 5Processes are continuously monitored and analyzed for potential improvement
6. Project Governance
The project has a governance program with all stakeholders where project performance is reviewed
Level 1No governance program in place
Level 2Basic Process of project performance review with all stockholders is established
Level 3Governance program is defined and documented. Project management team roles and authorization level are defined and documented
Level 4PCS produces information and data that drives decision making. Information sharing process that streamlines and empowers decision making
Level 5Goals are set for improving the governance program. Project team shares holistic view of what value PCS is to the overall project success

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