TableĀ 2

PCS maturity levels description

LevelTitleDescription
Level 1Ad-hocProcesses are not established
Level 2RepeatableBasic processes have been established
Level 3DefinedThe processes necessary to achieve the organizational purpose are documented, standardized and integrated with other processes in the business
Level 4ManagedEvidence of quantitative objectives for quality and process performance, to be used as criteria in decision making
Level 5OptimizedThe organization is focused on optimization of its quantitatively managed processes for making organizational management decisions for the future

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