Table A1

Case study protocol

SectionProtocol questions
1. Backgrounda. Please, describe the company in terms of:
  • Turnover, employees, product/service offering and business lines, main clients, geographies served

  • Strategy and main competitors by business line

  • Network of relations (main suppliers, customers, technology providers, consortia or alliances, platforms)

  • In- vs outsourcing of key activities

  • DT strategy, implementation of key enabling technologies, concurrent changes in the business model

b. Describe your role and your involvement in the implementation of digital projects
2. Technology-enabled data sharing practicesa. Please, describe the type/direction of the data flow, type of business partner involved, characteristics of the relationship, underpinning technology, rationale for sharing. Highlight how these flows were impacted by emerging technologies over the last 5/10 years, considering:
  • Suppliers and upstream partners and intermediaries

  • Customers and downstream partners and intermediaries

  • Technology providers (including machinery and equipment manufacturers, digital companies)

  • Others (e.g. competitors, industry consortia, alliances, platforms)

b. Is there any plan to implement other interorganizational data sharing projects in the next few years?
c. Were there any missed opportunities for higher data sharing?
  • Promoted by the company toward external players

  • The company was invited but did not take part

3. Drivers, barriers and implementation processa. Please, reflect upon:
  • The main drivers of the recent (5/10 years) changes in interorganizational data sharing practices

  • The main barriers of the recent (5/10 years) missed opportunities in interorganizational data sharing practices

b. What were the main challenges the company needed to overcome during the implementation process?
4. Implicationsa. Did some reconfiguration of the network of business relations happen in relation to changes in interorganizational data sharing practices? (e.g. in- vs out-sourcing, new suppliers/clients) If yes, why?
b. Changes in performance
  • Did company experience some (positive/negative) changes in performance? How?

  • Were these in line with expectations? If not, why?

Source: Author’s own creation

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