Case participants and interview details
| Cases | Company (Confidential alias) | Participants and firm profile Firm profile | Business function (Number of interviewees per department) |
|---|---|---|---|
| Case 1: | Customer SteSC1 | Producer industrial supplies | Purchasing (1) |
| SteSC | Customer SteSC2 | Producer industrial supplies | Sales (1) |
| Customer SteSC3 | Producer industrial supplies | SCM (1) | |
| Customer SteSC4 | Mechanical engineering | Purchasing (1) | |
| SteCo | Technology group | Purchasing (4), IT security (3), SCM (1), IT (1), Sales (1) | |
| Supplier SteSC1 | Industrial supplies | SCM (1) | |
| Supplier SteSC2 | Media technology | CEO (1) | |
| Supplier SteSC3 | Provider of digital services | CEO (1) | |
| Case 2: | Customer CriSC1 | Critical infrastructure | IT security (2) |
| CriSC | Customer CriSC2 | Critical infrastructure | IT security (1) |
| CriCo | Supplier critical infrastructure | SCM (1), IT security (1), product management (1) | |
| Supplier CriSC1 | Electronic manufacturing service provider | IT (1), sales (1), purchasing (1), quality management (1) | |
| Subsupplier CriSC1 | Board manufacturer | CEO (2) | |
| Subsupplier CriSC2 | Equipment manufacturer | Sales (1), purchasing (1) | |
| Case 3: | Customer InsSC1 | Logistics solution provider | Logistics (1) |
| InsSC | Customer InsSC2 | Producer industrial supplies | Purchasing (1) |
| Customer InsSC3 | Industrial manufacturer | Purchasing (1) | |
| InsCo | Industrial automation producer | SCM (2), purchasing (2), IT (1), process management (2) | |
| Supplier InsSC1 | Industrial automation producer | CEO (1), sales (1) | |
| Supplier InsSC2 | Producer industrial supplies | Sales (1) | |
| Supplier InsSC3 | Industrial automation producer | Sales (1) | |
| Supplier InsSC4 | Logistics service provider | SCM (1) | |
| Case 4: | Customer ComSC1 | Construction industry | Purchasing (1) |
| ComSC | Customer ComSC2 | Construction industry | Digitalization (1) |
| Customer ComSC3 | Construction industry | Purchasing (1) | |
| ComCo | Construction machinery manufacturer | CEO (1), SCM (1), logistics (1), IT security (1), quality management (1), product management (1), purchasing (1) | |
| Supplier ComSC1 | Logistics service provider | IT Security (1) | |
| Supplier ComSC2 | Producer industrial supplies | IT Security (2) |
| Company (Confidential alias) | Participants and firm profile Firm profile | Business function (Number of interviewees per department) | |
|---|---|---|---|
| Customer SteSC1 | Producer industrial supplies | Purchasing (1) | |
| Customer SteSC2 | Producer industrial supplies | Sales (1) | |
| Customer SteSC3 | Producer industrial supplies | SCM (1) | |
| Customer SteSC4 | Mechanical engineering | Purchasing (1) | |
| SteCo | Technology group | Purchasing (4), IT security (3), SCM (1), IT | |
| Supplier SteSC1 | Industrial supplies | SCM (1) | |
| Supplier SteSC2 | Media technology | CEO (1) | |
| Supplier SteSC3 | Provider of digital services | CEO (1) | |
| Customer CriSC1 | Critical infrastructure | IT security (2) | |
| Customer CriSC2 | Critical infrastructure | IT security (1) | |
| CriCo | Supplier critical infrastructure | SCM (1), IT security (1), product | |
| Supplier CriSC1 | Electronic manufacturing service provider | IT (1), sales (1), purchasing (1), quality | |
| Subsupplier CriSC1 | Board manufacturer | CEO (2) | |
| Subsupplier CriSC2 | Equipment manufacturer | Sales (1), purchasing (1) | |
| Customer InsSC1 | Logistics solution provider | Logistics (1) | |
| Customer InsSC2 | Producer industrial supplies | Purchasing (1) | |
| Customer InsSC3 | Industrial manufacturer | Purchasing (1) | |
| InsCo | Industrial automation producer | SCM (2), purchasing (2), IT (1), process | |
| Supplier InsSC1 | Industrial automation producer | CEO (1), sales (1) | |
| Supplier InsSC2 | Producer industrial supplies | Sales (1) | |
| Supplier InsSC3 | Industrial automation producer | Sales (1) | |
| Supplier InsSC4 | Logistics service provider | SCM (1) | |
| Customer ComSC1 | Construction industry | Purchasing (1) | |
| Customer ComSC2 | Construction industry | Digitalization (1) | |
| Customer ComSC3 | Construction industry | Purchasing (1) | |
| ComCo | Construction machinery manufacturer | CEO (1), SCM (1), logistics (1), IT security | |
| Supplier ComSC1 | Logistics service provider | IT Security (1) | |
| Supplier ComSC2 | Producer industrial supplies | IT Security (2) |
Source:
Sharing content requires targeting cookies to be enabled. Please update your cookie preferences to use this feature.