Table 1

Literature position of this study

PaperTypeTopicInternal perspectiveExternal perspective
Yang et al. (2021)Systematic literature reviewDrivers of adoption 
Bienhaus and Haddud (2018) Quantitative surveyBarriers of digital adoption 
Weerabahu et al. (2022)Systematic literature reviewEnablers and challenges
Luthra and Mangla (2018) SurveyChallenges 
Wong et al. (2020) SurveyDrivers of adoption 
Mitra et al. (2022) SurveyDrivers of adoption 
Samaranayake et al. (2022) Literature review + AHPDrivers of adoption 
Mthimkhulu and Jokonya (2022) Literature reviewChallenges of adoption 
This studyQualitative + quantitativeChallenges, benefits, and drivers of adoption 
Source: Authors’ own work

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