Structural model results
| Model I | Model II |
|---|---|
| R2CR = 0.630 R2PR = 0.617 | R2CR = 0.675 R2PR = 0.677 R2KMP = 0.654 |
| Model I | Model II |
|---|---|
| R2CR = 0.630 | R2CR = 0.675 |
| Percentile | Bias corrected | |||||||
|---|---|---|---|---|---|---|---|---|
| Relationships | Path coefficient | Support | Path coefficient | Bootstrap lower | 95% CI upper | Lower bias corrected | Upper bias corrected | Support |
| H1: DC→CR | 0.794*** (17.607) | Yes | 0.478*** (6.525) | 0.36 | 0.599 | 0.36 | 0.599 | Yes |
| H1II: DC→ PR | 0.786*** (19.154) | Yes | 0.439*** (5.195) | 0.301 | 0.579 | 0.3 | 0.577 | Yes |
| H2: KMP→ CR | 0.385*** (5.116) | 0.264 | 0.509 | 0.261 | 0.506 | Yes | ||
| H2II: KMP→ PR | 0.426*** (5.300) | 0.292 | 0.555 | 0.292 | 0.555 | Yes | ||
| H3: DC→ KMP | 0.809*** (18.621) | 0.73*** | 0.871 | 0.732*** | 0.873 | Yes | ||
| Percentile | Bias corrected | |||||||
|---|---|---|---|---|---|---|---|---|
| Relationships | Bootstrap lower | 95% CI upper | Lower bias corrected | Upper bias corrected | Support | |||
| 0.794*** (17.607) | Yes | 0.478*** (6.525) | 0.36 | 0.599 | 0.36 | 0.599 | Yes | |
| 0.786*** (19.154) | Yes | 0.439*** (5.195) | 0.301 | 0.579 | 0.3 | 0.577 | Yes | |
| 0.385*** (5.116) | 0.264 | 0.509 | 0.261 | 0.506 | Yes | |||
| 0.426*** (5.300) | 0.292 | 0.555 | 0.292 | 0.555 | Yes | |||
| 0.809*** (18.621) | 0.73*** | 0.871 | 0.732*** | 0.873 | Yes | |||
Note(s): DC: dynamic capabilities; CR: customer results; PR: people results; KMP: knowledge management process
t Values in parentheses: t (0.05, 4999) = 1.645; t(0.01, 4999) = 2.327; t(0.001, 4999) = 3.092
⁎p < 0.05; ⁎⁎ p < 0.01; ⁎⁎⁎ p < 0.001
Source(s): Authors' own creation
Sharing content requires targeting cookies to be enabled. Please update your cookie preferences to use this feature.