Topics and feature words of LDA model of UGC on travel e-commerce platform
| Topics | % | Feature words |
|---|---|---|
| General perceptions of hotels | 15.0 | Breakfast, check-in, hotel, facility, environment, vacation, Marriott, Sheraton, complete, sea view room |
| Service quality | 14.7 | Overall, hotel, feeling, reliable, sea view, quiet, variety, restaurant, help, guest room |
| Tourist satisfaction | 14.4 | Value for money, like, satisfaction, next time, choice, service, revisit, thoughtful, wonderful, considerate |
| Comfort and cleanliness | 14.2 | Room, enthusiastic, very good, clean, comfortable, facilities, experience, staff, free, decoration |
| Convenience and accessibility | 14.0 | Location, beach, traffic, Haitang Bay, accommodation seaside, variety, close, convenience |
| General hotel experiences | 13.9 | Very good, swimming pool, food, nice, large, cleanliness, price, duty-free store, trip, quiet |
| Family-friendly activities | 13.9 | Children, like, playing, activity, children’s playground, water world, amusement facility, patience, aquarium |
| Topics | % | Feature words |
|---|---|---|
| General perceptions of hotels | 15.0 | Breakfast, check-in, hotel, facility, environment, vacation, Marriott, Sheraton, complete, sea view room |
| Service quality | 14.7 | Overall, hotel, feeling, reliable, sea view, quiet, variety, restaurant, help, guest room |
| Tourist satisfaction | 14.4 | Value for money, like, satisfaction, next time, choice, service, revisit, thoughtful, wonderful, considerate |
| Comfort and cleanliness | 14.2 | Room, enthusiastic, very good, clean, comfortable, facilities, experience, staff, free, decoration |
| Convenience and accessibility | 14.0 | Location, beach, traffic, Haitang Bay, accommodation seaside, variety, close, convenience |
| General hotel experiences | 13.9 | Very good, swimming pool, food, nice, large, cleanliness, price, duty-free store, trip, quiet |
| Family-friendly activities | 13.9 | Children, like, playing, activity, children’s playground, water world, amusement facility, patience, aquarium |
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