Table 2 Correlation and descriptive... | Emerald Publishing

Table 2

Correlation and descriptive statistics

	Latent variable	No. of items	Mean	SD	1	2	3	4	5
1	Transparent return policy capability	6	3.6787	2.103	0.9
2	Transparent loyalty program capability	6	3.8887	1.729	0.412	0.854
3	Retailer interaction capability	6	3.9596	1.831	0.376	0.288	0.913
4	Repurchase behavioral intention	6	4.2435	1.665	0.598	0.453	0.563	0.911
5	Retailer reverse logistics service procedural	5	4.3734	1.654	0.633	0.452	0.632	0.783	0.879

	Latent variable	No. of items	Mean	SD	1	2	3	4	5
1	Transparent return policy capability	6	3.6787	2.103	0.9
2	Transparent loyalty program capability	6	3.8887	1.729	0.412	0.854
3	Retailer interaction capability	6	3.9596	1.831	0.376	0.288	0.913
4	Repurchase behavioral intention	6	4.2435	1.665	0.598	0.453	0.563	0.911
5	Retailer reverse logistics service procedural	5	4.3734	1.654	0.633	0.452	0.632	0.783	0.879

Note(s): 1. S.D. = standard deviation, 2. Diagonal elements display the square root of AVE. N = 512

Source(s): Created by authors