Results of the multigroup analysis
| Model relationships | Tech Innovator | Nontech Innovators | CR | Supported? | |
|---|---|---|---|---|---|
| H6a | Process quality → perceived usefulness | 0.53*** | 0.24** | −3.348*** | Yes |
| H6b | Outcome quality → perceived usefulness | 0.34*** | 0.63*** | 2.165** | Yes |
| H7a | Perceived usefulness → perceived privacy | 0.50*** | 0.24** | −2.394** | Yes |
| H7b | Perceived usefulness → intention to continue use | 0.68*** | 0.66*** | 0.746 | No |
| Model relationships | Tech | Nontech | CR | Supported? | |
|---|---|---|---|---|---|
| Process quality → perceived usefulness | 0.53 | 0.24 | −3.348 | Yes | |
| Outcome quality → perceived usefulness | 0.34 | 0.63 | 2.165 | Yes | |
| Perceived usefulness → perceived privacy | 0.50 | 0.24 | Yes | ||
| Perceived usefulness → intention to continue use | 0.68 | 0.66 | 0.746 | No | |
Notes:
CR = Critical ratio for differences between parameters where t = 1.65 for p < 0.1, t = 1.96 for p < 0.05 and t = 2.58 for p < 0.01. **p < 0.01; ***p < 0.001
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