Types of Q4.0 projects that failed and why – quotes from the interviewees
| "We have a project focussed on data acquisition and collecting the data from manufacturing lines and recording and showing us the live efficiencies of our machines. It was only a monitoring device. We could not command the machines through that. Initially, it brought greater visibility, bringing more control, and we can say that we had better engagement of employees. However, 3 or 4 years later, we have seen no improvements or progression; we felt that only this visualization was insufficient. We needed more information about the machines, better control of machines, and information related to breakdowns. That project was not successful in that regard. That is when we felt the need to bring in the other technology, i.e. the digital twin. This will eventually replace the current technology.” P3 |
| “See, I never have leadership not committed to our projects. It is the reverse side; leaders are always committed, so they have started a new thing and a training program and hired a consultant. It is the company and consultant that are not interested. They are so busy; they only want the business results.” P10 |
| “Projects have failed because we did not align with business goals and value delivery.” P1 |
| "We have a project focussed on data acquisition and collecting the data from manufacturing lines and recording and showing us the live efficiencies of our machines. It was only a monitoring device. We could not command the machines through that. Initially, it brought greater visibility, bringing more control, and we can say that we had better engagement of employees. However, 3 or 4 years later, we have seen no improvements or progression; we felt that only this visualization was insufficient. We needed more information about the machines, better control of machines, and information related to breakdowns. That project was not successful in that regard. That is when we felt the need to bring in the other technology, i.e. the digital twin. This will eventually replace the current technology.” |
| “See, I never have leadership not committed to our projects. It is the reverse side; leaders are always committed, so they have started a new thing and a training program and hired a consultant. It is the company and consultant that are not interested. They are so busy; they only want the business results.” |
| “Projects have failed because we did not align with business goals and value delivery.” |
Source(s): Authors own work
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