Table 7

ISO 9001 as a prerequisite for Q4.0 – quotes from the interviewees

“ISO 9001 gives us a basic structure in place, nothing beyond that. I always say ISO is just a passing mark. Excellence is getting a gold medal, and there is a difference between a passing mark and a gold medal; therefore, I do not see much relevance of ISO on I4.0 or Q4.0!” P1
“Our organization is ISO 9001 certified for Quality Management Systems. ISO standards provide a solid framework, a concrete foundation if you must say -this is basic for Q4.0. If you do not have the basics, you cannot implement advanced approaches.” P2
“I would say that it is informal linkage – ISO 9001 expects you to have accurate information to analyze it. The active digitization/active Q4.0 programs help you get there. So you need to make sure that those connections are clean. It is also a continual improvement, so I mean that there are several aspects of ISO standards that Q4.0 help you with if you have compliance in a correct manner.” P4
“We need to follow standards -we have standards for welding, we have standards for measuring tolerances and checking them.” P10

Source(s): Authors’ own work

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