Statistical analysis value of “port service quality” criteria
| Variables | Sub-variables | Mean value | Std. Dev |
|---|---|---|---|
| Resources | E1 | 3.59 | 0.57 |
| E2 | |||
| E3 | |||
| E4 | |||
| E5 | |||
| Outcome | E6 | 3.51 | 0.54 |
| E7 | |||
| E8 | |||
| E9 | |||
| E10 | |||
| E11 | |||
| E12 | |||
| Process | E13 | 3.50 | 0.58 |
| E14 | |||
| E15 | |||
| E16 | |||
| Management | E17 | 3.49 | 0.56 |
| E18 | |||
| E19 | |||
| E20 | |||
| E21 | |||
| E22 | |||
| Image and social responsibility | E23 | 3.68 | 0.56 |
| E24 | |||
| E25 | |||
| E26 | |||
| E27 | |||
| E28 | |||
| E29 |
| Variables | Sub-variables | Mean value | Std. Dev |
|---|---|---|---|
| Resources | E1 | 3.59 | 0.57 |
| E2 | |||
| E3 | |||
| E4 | |||
| E5 | |||
| Outcome | E6 | 3.51 | 0.54 |
| E7 | |||
| E8 | |||
| E9 | |||
| E10 | |||
| E11 | |||
| E12 | |||
| Process | E13 | 3.50 | 0.58 |
| E14 | |||
| E15 | |||
| E16 | |||
| Management | E17 | 3.49 | 0.56 |
| E18 | |||
| E19 | |||
| E20 | |||
| E21 | |||
| E22 | |||
| Image and social responsibility | E23 | 3.68 | 0.56 |
| E24 | |||
| E25 | |||
| E26 | |||
| E27 | |||
| E28 | |||
| E29 |
Source(s): Authors
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