Scales used
| Variables | References | Items |
|---|---|---|
| Destination service experience | Klaus and Maklan (2012) | 19 |
| Peace of mind | 6 | |
| Moments of truth | 5 | |
| Output focus | 4 | |
| Product experience | 4 | |
| Local food experience | Kim and Eves (2012) Stone et al. (2018) | 20 |
| Cultural experience | 4 | |
| Excitement | 4 | |
| Interpersonal relationship | 4 | |
| Sensory appeal | 4 | |
| Concern for health | 4 | |
| Accommodation experience | Nunkoo et al (2017) | 11 |
| Memorable customer experience | Kim (2018) | 5 |
| References | Items | |
|---|---|---|
| 6 | ||
| 5 | ||
| 4 | ||
| 4 | ||
| 4 | ||
| 4 | ||
| 4 | ||
| 4 | ||
| 4 | ||
Source:
Sharing content requires targeting cookies to be enabled. Please update your cookie preferences to use this feature.