Fit indices of models
| SEM model (pooled sample) | Multi-group model | ||||||
|---|---|---|---|---|---|---|---|
| Goodness-of-fit statistics | Acceptable compliance criteria | Proposal model | Modified model | Acceptable compliance criteria | Proposal model | Modified model | Acceptable compliance criteria |
| Chi-square (χ2) | 566.100 | 464.818 | 1587.704 | 1256.057 | |||
| Degree of freedom (df) | 240 | 235 | 720 | 690 | |||
| χ2/df | <2.000 | 2.359 | 1.978 | Accepted | 2.205 | 1.820 | Accepted |
| Goodness-of-fit index (GFI) | ≥0.900 | 0.900 | 0.917 | Accepted | 0.870 | 0.895 | Accepted |
| Normed fit index (NFI) | ≥0.900 | 0.936 | 0.948 | Accepted | 0.911 | 0.930 | Accepted |
| Comparative fit index (CFI) | ≥0.950 | 0.962 | 0.973 | Accepted | 0.949 | 0.967 | Accepted |
| Root-mean-square-error of approximation (RMSEA) | <0.050 | 0.057 | 0.048 | Accepted | 0.038 | 0.031 | Accepted |
| Standardised root mean square residual (SRMR) | <0.080 | 0.031 | 0.030 | Accepted | 0.038 | 0.036 | Accepted |
| Variance explained (R2) | |||||||
| Consumer satisfaction (CS) | 0.393 | 0.386 | 0.393 | 0.387 | |||
| Behavioural intention (BI) | 0.632 | 0.623 | 0.632 | 0.618 | |||
| SEM model (pooled sample) | Multi-group model | ||||||
|---|---|---|---|---|---|---|---|
| Goodness-of-fit statistics | Acceptable compliance criteria | Proposal model | Modified model | Acceptable compliance criteria | Proposal model | Modified model | Acceptable compliance criteria |
| Chi-square ( | 566.100 | 464.818 | 1587.704 | 1256.057 | |||
| Degree of freedom (df) | 240 | 235 | 720 | 690 | |||
| <2.000 | 2.359 | 1.978 | Accepted | 2.205 | 1.820 | Accepted | |
| Goodness-of-fit index (GFI) | ≥0.900 | 0.900 | 0.917 | Accepted | 0.870 | 0.895 | Accepted |
| Normed fit index (NFI) | ≥0.900 | 0.936 | 0.948 | Accepted | 0.911 | 0.930 | Accepted |
| Comparative fit index (CFI) | ≥0.950 | 0.962 | 0.973 | Accepted | 0.949 | 0.967 | Accepted |
| Root-mean-square-error of approximation (RMSEA) | <0.050 | 0.057 | 0.048 | Accepted | 0.038 | 0.031 | Accepted |
| Standardised root mean square residual (SRMR) | <0.080 | 0.031 | 0.030 | Accepted | 0.038 | 0.036 | Accepted |
| Consumer satisfaction (CS) | 0.393 | 0.386 | 0.393 | 0.387 | |||
| Behavioural intention (BI) | 0.632 | 0.623 | 0.632 | 0.618 | |||
Source(s): Author's own creation/work
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