Table 2 Important factors influencing...

Table 2

Important factors influencing citizen attitude toward e-governance services, their motivation and uses behavior: a descriptive statistics (N-487)

	Mean	Std. Deviation
Government policy _and interventions(GPI)	3.77	0.82
GPI1	3.79	0.93
GPI2	3.73	0.96
GPI3	3.64	1.05
GPI4	3.72	1.01
GPI5	3.82	0.90
GPI6	3.94	0.81
Digital literacy and skill(DLS)	3.81	0.73
DLS1	3.75	1.02
DLS2	3.64	1.20
DLS3	3.88	0.93
DLS4	3.69	0.92
DLS5	3.90	0.94
DLS6	3.98	0.81
Technical infrastructure and support services(TISS)	3.80	0.88
TISS1	3.87	0.94
TISS2	3.96	0.95
TISS3	3.84	1.04
TISS4	3.61	1.04
TISS5	3.77	1.06
TISS6	3.74	1.12
Privacy and security(PSC)	3.82	0.64
PSC1	3.80	0.89
PSC2	3.69	0.91
PSC3	3.81	0.87
PSC4	3.72	1.03
PSC5	4.06	0.71
Citizen trust(CT)	3.60	0.59
CT1	3.74	0.64
CT2	3.60	0.68
CT3	3.55	0.73
CT4	3.48	0.75
Cultural factors(CF)	3.73	0.82
CF1	3.80	0.93
CF2	3.75	0.96
CF3	3.65	1.05
CF4	3.74	1.01
Barriers(BRR)	2.15	0.62
BRR1	2.16	0.72
BRR2	2.00	0.73
BRR3	2.18	0.72
BRR4	2.19	0.70
BRR5	2.23	0.68
BRR6	2.11	0.71
BRR7	2.13	0.67
BRR8	2.16	0.68
Citizen attitude toward e-government(ATT)	3.60	0.41
ATT1	3.77	0.54
ATT2	3.09	0.55
ATT3	3.79	0.52
ATT4	3.76	0.53
Citizens motivation(CM)	4.0400	0.61942
CM1	4.23	0.78
CM2	3.81	0.84
CM3	3.88	0.78
CM4	3.95	0.76
CM5	4.27	0.79
CM6	4.09	0.70
Uses behaviour(UB)	4.1068	0.51633
UB1	3.97	0.64
UB2	3.78	0.60
UB3	4.11	0.58
UB4	4.29	0.68
UB5	4.39	0.68
Valid N (listwise)

	Mean	Std. Deviation
Government policy _and interventions(GPI)	3.77	0.82
GPI1	3.79	0.93
GPI2	3.73	0.96
GPI3	3.64	1.05
GPI4	3.72	1.01
GPI5	3.82	0.90
GPI6	3.94	0.81
Digital literacy and skill(DLS)	3.81	0.73
DLS1	3.75	1.02
DLS2	3.64	1.20
DLS3	3.88	0.93
DLS4	3.69	0.92
DLS5	3.90	0.94
DLS6	3.98	0.81
Technical infrastructure and support services(TISS)	3.80	0.88
TISS1	3.87	0.94
TISS2	3.96	0.95
TISS3	3.84	1.04
TISS4	3.61	1.04
TISS5	3.77	1.06
TISS6	3.74	1.12
Privacy and security(PSC)	3.82	0.64
PSC1	3.80	0.89
PSC2	3.69	0.91
PSC3	3.81	0.87
PSC4	3.72	1.03
PSC5	4.06	0.71
Citizen trust(CT)	3.60	0.59
CT1	3.74	0.64
CT2	3.60	0.68
CT3	3.55	0.73
CT4	3.48	0.75
Cultural factors(CF)	3.73	0.82
CF1	3.80	0.93
CF2	3.75	0.96
CF3	3.65	1.05
CF4	3.74	1.01
Barriers(BRR)	2.15	0.62
BRR1	2.16	0.72
BRR2	2.00	0.73
BRR3	2.18	0.72
BRR4	2.19	0.70
BRR5	2.23	0.68
BRR6	2.11	0.71
BRR7	2.13	0.67
BRR8	2.16	0.68
Citizen attitude toward e-government(ATT)	3.60	0.41
ATT1	3.77	0.54
ATT2	3.09	0.55
ATT3	3.79	0.52
ATT4	3.76	0.53
Citizens motivation(CM)	4.0400	0.61942
CM1	4.23	0.78
CM2	3.81	0.84
CM3	3.88	0.78
CM4	3.95	0.76
CM5	4.27	0.79
CM6	4.09	0.70
Uses behaviour(UB)	4.1068	0.51633
UB1	3.97	0.64
UB2	3.78	0.60
UB3	4.11	0.58
UB4	4.29	0.68
UB5	4.39	0.68
Valid N (listwise)

Source(s): Authors’ own creation from the primary data

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