Table A1

Constructs and their equivalent measurement items

ConstructsManifest items
Performance Expectancy (PEXP2) Venkatesh et al. (2003)
Please indicate your level of agreement with each of the following statements (Likert scale 7-points)
PEXP1-I would find digitalization useful in my job
PEXP2-Using digitalized processes enables me and the company to accomplish tasks more quickly
PEXP3-Using digitalized processes and services increases productivity
PEXP4-Investing in digital technologies enable cost-effectiveness
PEXP5-Digitalization impacts the profit and performances of the company
PEXP6-My good digital skills increase my chances of getting a raise
PEXP7-Digital technologies are useful for my business during the COVID-19 pandemic
Effort Expectancy (EFEX) Venkatesh et al. (2003)
Please indicate your level of agreement with each of the following statements (Likert scale 7-points)
EFEX1-My interaction with the digitalized working environment would be clear and understandable
EFEX2-It would be easy for me to gain digital skills to work in the digitalized working environment
EFEX3-I would find digitalized working environment easy to use
EFEX4-Learning to operate digitalized processes is easy for me
Facilitating Condition (FCND1) Venkatesh et al. (2003)
Please indicate your level of agreement with each of the following statements (Likert scale 7-points)
FACD1-The company has the necessary resources to use more digitalized process and services
FACD2-The company has the necessary knowledge to use more digitalized processes and services
FACD3-The modern digitalization techniques are not compatible with other digitalized processes and services at the company
FACD4-A specific person (or group) is available for assistance if difficulties with digitalization at the company arise
Intention to adopt digitalization (INTD) Iacovou et al., 1995; Venkatesh et al., 2012)
Please indicate your level of agreement with each of the following statements (Likert scale 7-points)
INTD1-My company intends to digitalize its business processes to a higher extent
INTD2-My company predicts that it would introduce more digitalization in the near future
INTD3-My Company plans to invest in digitalization more in future
Competitive Pressure (CMPR) Ballantine et al. (1998) and Ghobakhloo et al. (2011)
Please indicate your level of agreement with each of the following statements (Likert scale 7-points)
CMPR1-Business partners who do business with my company think that the company should be more digitalized
CMPR2-Business partners who are important to the company think that the company should be more digitalized.

Source(s): Table by authors

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