Table 6.

The consequences of silence in the workplace

LevelThemesSubthemes
Organizational silenceEmployee silence
OrganizationalPerformanceInstitutional ineffectiveness–
Academic success of the school
Organizational creativity
Synergy
Patient safety
Knowledge managementKnowledge transfer–
Knowledge sharing
Organizational learning
CultureOrganizational rumor–
Work alienation
IndividualImprovement and development– 
Psychological constructBurnoutJob burnout
Turnover intentionTurnover intentions
Job satisfactionJob satisfaction
Organizational commitmentOrganizational commitment
Self-efficacyJob self-efficacy
Organizational cynicismOrganization-based self-esteem
Person-environment fit–
Affective commitment
Organizational communication satisfaction
Psychological well-being
Work-family conflict––
BehaviorCounterproductive work behaviorCounterproductive work behavior
Job performanceTask performance
 Contextual performance
Willingness to report near misses/errors
Innovative work behavior
Organizational deviant behavior
Defensive silence
Organizational citizenship behavior
Source: Authors’ own work

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