Competing values framework and associated constructs
| Diagonal 1 | Diagonal 2 | |||
|---|---|---|---|---|
| Quadrant 2 | Quadrant 3 | Quadrant 1 | Quadrant 4 | |
| Focus |
|
|
|
|
| Tension | External flexibility vs internal stability | Internal flexibility vs external stability | ||
| Goal | Innovating, creating new knowledge | Process stability, predictability | Engaging employees, creating human capital | Expanding by outpacing competition |
| Organizational culture type | Adhocracy | Hierarchy | Clan | Market |
| Aligned OM practice bundle | Create bundle
| Control bundle
| Collaborate bundle
| Compete bundle
|
| Targeted outcomes | Innovation-related outcomes
| Efficiency-related outcomes
| Employee-related outcomes
| Customer-related outcomes
|
| Diagonal 1 | Diagonal 2 | |||
|---|---|---|---|---|
| Quadrant 2 | Quadrant 3 | Quadrant 1 | Quadrant 4 | |
| Focus | Flexibility, discretion and dynamism External focus, differentiation and rivalry | Stability, order and control Internal focus, integration and unity | Flexibility, discretion and dynamism Internal focus, integration and unity | Stability, order and control External focus, differentiation and rivalry |
| Tension | External flexibility vs internal stability | Internal flexibility vs external stability | ||
| Goal | Innovating, creating new knowledge | Process stability, predictability | Engaging employees, creating human capital | Expanding by outpacing competition |
| Organizational culture type | Adhocracy | Hierarchy | Clan | Market |
| Aligned OM practice bundle | Continuous improvement Environmental scanning SC cooperation | Statistical process control Setup time reduction Preventive maintenance | Employee selection Training and development Empowerment | SC integration Long-term SC relationships Supplier development |
| Targeted outcomes | Innovation-related outcomes # new products ROI: innovation | Efficiency-related outcomes Cost reduction Consistent outputs | Employee-related outcomes Retention rate ROI: training | Customer-related outcomes Product quality Market share |
Source(s): Authors’ own creation
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