Table 2 Qualitative indicators Category... | Emerald Publishing

Table 2

Qualitative indicators

Category	Indicators	References
Employment benefits and rights	salaries and others compensations(C), working time(C), rest periods(C), vacations(C), proportion of staff with workload(C), proper organizational structure(C), level of support for top and middle managers of the sustainable supply chain(SC), quality of employment(C), staff skill(C), performance evaluation system(C), career management(C), employee motivation and practices(C), work-life balance policies(C), employee perspective considered(C), labor rights-related initiatives considered outstanding or innovative(C), capacity development(C), employment practices of suppliers(SC), labor working conditions(C), policy for prohibition of child and forced labor(C), rights policy for manufacturing facilities(C), labor audits in supplier locations(SC)	El Amrani et al. (2021), Chardine-Baumann and Botta-Genoulaz (2014), Narimissa et al. (2020a, b), Mani et al. (2016), 2018), Varsei et al. (2014), Marshall et al. (2015), Haroon et al. (2021), Castillo et al. (2018), Hussain and Al-Aomar (2018), Govindan et al. (2013), Sarkis et al. (2010)
Health and safety	strict safety regulations(C), non−usage of hazardous materials(C), product traceability(SC), health programs(C), clean drinking water and sanitation(C), health and safety and well-being management systems(C), guide and audit suppliers to guarantee adherence of health policy(SC)	Chardine-Baumann and Botta-Genoulaz (2014), Rajesh (2022), El Amrani et al. (2021), Mani et al. (2016, 2018), Marshall et al. (2015), Cruz (2013), Narimissa et al. (2020a, b), Kauppi and Hannibal (2017), Haroon et al. (2021), Azevedo et al. (2017), Hanson and Holt (2014), Govindan et al. (2013), Gualandris et al. (2015), Sarkis et al. (2010)
Training, education and personal skills	evaluating capacity development(C), training needs assessments(C), training opportunities(C), recording and reporting employee training and education programs(C)	Rajesh (2022), El Amrani et al. (2021), Cruz (2013), Chardine-Baumann and Botta-Genoulaz (2014), Narimissa et al. (2020a), b), Haroon et al. (2021), Sarkis et al. (2010)
Ethics, equity and diversity	Workplace diversity and non-discrimination(C), hiring local individuals(SC), women(C), people with disabilities(C), history of involvement in human rights-related legal cases(C), physical abuse or violation of other rights(C), resistance to improved practices(C), child and forced labor(C), freedom of association and respect for social dialogue(SC), efforts to combat corruption(SC)	El Amrani et al. (2021), Castillo et al. (2018), Chardine-Baumann and Botta-Genoulaz (2014), Rajesh (2022), Mani et al. (2016, 2018), Narimissa et al. (2020a, b), Kauppi and Hannibal (2017), Haroon et al. (2021), Hanson and Holt (2014), Govindan et al. (2013), Gualandris et al. (2015)
Investment and supplier commitment	firms initiatives towards supplier’s social sustainability(SC), make long-term investments(SC), investment in new technology(C), contractual stakeholders influence(SC), procurement standards(SC), partnership standards(SC), consumers education(C), stakeholder empowerment(SC), stakeholder engagement(SC), establish long-term partnerships with suppliers(SC), do not significant harms(C)	Mani et al. (2018), Cruz (2013), Haroon et al. (2021), Narimissa et al. (2020b), Hussain and Al-Aomar (2018), Govindan et al. (2013), Sarkis et al. (2010)
Manufacturing performance	suppliers meet delivery schedules(SC), suppliers’ reliability(SC), suppliers minimize errors and increase operational efficiency(SC), achieve hassle-free operational environment(C)	Mani et al. (2018), Morais and Silvestre (2018)
Philanthropy	donate to religious organizations(SC), volunteer at local charities(SC), encourage suppliers in philanthropic activities(SC), donate to NGOs for societal development(SC), conducts health related camps for the society surrounding to manufacturing facilities (SC)	Mani et al. (2016)
Sales and customer relationship	customer service levels(SC), compressed order cycle time/lead time(SC), reduced operating costs(C), time delivery/delivery precision(SC), information sharing(SC), customer privacy(C), customer satisfaction on social aspect(C)	Narimissa et al. (2020b), El Amrani et al. (2021), Chardine-Baumann and Botta-Genoulaz (2014), Mani et al. (2018), Morais and Silvestre (2018), Cruz (2013)
Societal responsibility	involvement in local community(SC), culture and technological development(C), societal investment in community in terms of job creation and healthcare(SC), policy for using local suppliers(SC), conducting health camps and awareness programs(C), employee participation in community projects(SC), financial support for community activities(SC), partnerships with government agencies and membership in research institutes(SC)	Morais and Silvestre (2018), Rajesh (2022), Chardine-Baumann and Botta-Genoulaz (2014), Mani et al. (2018), Morais and Silvestre (2018), Varsei et al. (2014), Cruz (2013), Kauppi and Hannibal (2017), Narimissa et al. (2020a), Haroon et al. (2021), Hussain and Al-Aomar (2018), Govindan et al. (2013), Sarkis et al. (2010), Mani et al. (2018)

Category	Indicators	References
Employment benefits and rights	salaries and others compensations(C), working time(C), rest periods(C), vacations(C), proportion of staff with workload(C), proper organizational structure(C), level of support for top and middle managers of the sustainable supply chain(SC), quality of employment(C), staff skill(C), performance evaluation system(C), career management(C), employee motivation and practices(C), work-life balance policies(C), employee perspective considered(C), labor rights-related initiatives considered outstanding or innovative(C), capacity development(C), employment practices of suppliers(SC), labor working conditions(C), policy for prohibition of child and forced labor(C), rights policy for manufacturing facilities(C), labor audits in supplier locations(SC)	El Amrani et al. (2021), Chardine-Baumann and Botta-Genoulaz (2014), Narimissa et al. (2020a, b), Mani et al. (2016), 2018), Varsei et al. (2014), Marshall et al. (2015), Haroon et al. (2021), Castillo et al. (2018), Hussain and Al-Aomar (2018), Govindan et al. (2013), Sarkis et al. (2010)
Health and safety	strict safety regulations(C), non−usage of hazardous materials(C), product traceability(SC), health programs(C), clean drinking water and sanitation(C), health and safety and well-being management systems(C), guide and audit suppliers to guarantee adherence of health policy(SC)	Chardine-Baumann and Botta-Genoulaz (2014), Rajesh (2022), El Amrani et al. (2021), Mani et al. (2016, 2018), Marshall et al. (2015), Cruz (2013), Narimissa et al. (2020a, b), Kauppi and Hannibal (2017), Haroon et al. (2021), Azevedo et al. (2017), Hanson and Holt (2014), Govindan et al. (2013), Gualandris et al. (2015), Sarkis et al. (2010)
Training, education and personal skills	evaluating capacity development(C), training needs assessments(C), training opportunities(C), recording and reporting employee training and education programs(C)	Rajesh (2022), El Amrani et al. (2021), Cruz (2013), Chardine-Baumann and Botta-Genoulaz (2014), Narimissa et al. (2020a), b), Haroon et al. (2021), Sarkis et al. (2010)
Ethics, equity and diversity	Workplace diversity and non-discrimination(C), hiring local individuals(SC), women(C), people with disabilities(C), history of involvement in human rights-related legal cases(C), physical abuse or violation of other rights(C), resistance to improved practices(C), child and forced labor(C), freedom of association and respect for social dialogue(SC), efforts to combat corruption(SC)	El Amrani et al. (2021), Castillo et al. (2018), Chardine-Baumann and Botta-Genoulaz (2014), Rajesh (2022), Mani et al. (2016, 2018), Narimissa et al. (2020a, b), Kauppi and Hannibal (2017), Haroon et al. (2021), Hanson and Holt (2014), Govindan et al. (2013), Gualandris et al. (2015)
Investment and supplier commitment	firms initiatives towards supplier’s social sustainability(SC), make long-term investments(SC), investment in new technology(C), contractual stakeholders influence(SC), procurement standards(SC), partnership standards(SC), consumers education(C), stakeholder empowerment(SC), stakeholder engagement(SC), establish long-term partnerships with suppliers(SC), do not significant harms(C)	Mani et al. (2018), Cruz (2013), Haroon et al. (2021), Narimissa et al. (2020b), Hussain and Al-Aomar (2018), Govindan et al. (2013), Sarkis et al. (2010)
Manufacturing performance	suppliers meet delivery schedules(SC), suppliers’ reliability(SC), suppliers minimize errors and increase operational efficiency(SC), achieve hassle-free operational environment(C)	Mani et al. (2018), Morais and Silvestre (2018)
Philanthropy	donate to religious organizations(SC), volunteer at local charities(SC), encourage suppliers in philanthropic activities(SC), donate to NGOs for societal development(SC), conducts health related camps for the society surrounding to manufacturing facilities (SC)	Mani et al. (2016)
Sales and customer relationship	customer service levels(SC), compressed order cycle time/lead time(SC), reduced operating costs(C), time delivery/delivery precision(SC), information sharing(SC), customer privacy(C), customer satisfaction on social aspect(C)	Narimissa et al. (2020b), El Amrani et al. (2021), Chardine-Baumann and Botta-Genoulaz (2014), Mani et al. (2018), Morais and Silvestre (2018), Cruz (2013)
Societal responsibility	involvement in local community(SC), culture and technological development(C), societal investment in community in terms of job creation and healthcare(SC), policy for using local suppliers(SC), conducting health camps and awareness programs(C), employee participation in community projects(SC), financial support for community activities(SC), partnerships with government agencies and membership in research institutes(SC)	Morais and Silvestre (2018), Rajesh (2022), Chardine-Baumann and Botta-Genoulaz (2014), Mani et al. (2018), Morais and Silvestre (2018), Varsei et al. (2014), Cruz (2013), Kauppi and Hannibal (2017), Narimissa et al. (2020a), Haroon et al. (2021), Hussain and Al-Aomar (2018), Govindan et al. (2013), Sarkis et al. (2010), Mani et al. (2018)

Source(s): Table created by authors