Table 4

KPIs for two to-be scenarios, and variations of KPIs compared to the as-is situation

ScenarioKPI1ΔKPI1KPI2ΔKPI2
As-is0.77–0.96–
To-be (3 dates)0.91+18%0.91−6.06%
To-be (4 dates)0.93+21%0.89−7.45%

Source(s): Author's own creation/work

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