Structural equational model analysis results
| Models | β weights | Standardised β weights | Confidence level (95%) | p-value | ||
|---|---|---|---|---|---|---|
| Lower | Upper | |||||
| H1 | Model 1: Listening → Feedback | 1.077 | 0.846*** | – | – | 0.000 |
| H2 | Model 2: Listening → Message-sending skills → Feedback | 0.384 | 0.306 | −0.052 | 0.843 | 0.138 |
| H3 | Model 3: Listening → Ability to deal with interference → Feedback | 0.628 | 0.528* | −1.298 | 0.125 | 0.011 |
| H4 | Model 4: Listening→ Message-sending skills → Ability to deal with interference → Feedback | 0.299 | 0.417* | 0.070 | 0.847 | 0.028 |
| Models | Standardised | Confidence level (95%) | ||||
|---|---|---|---|---|---|---|
| Lower | Upper | |||||
| Model 1: Listening → Feedback | 1.077 | 0.846*** | – | – | 0.000 | |
| Model 2: Listening → Message-sending skills → Feedback | 0.384 | 0.306 | −0.052 | 0.843 | 0.138 | |
| Model 3: Listening → Ability to deal with interference → Feedback | 0.628 | 0.528* | −1.298 | 0.125 | 0.011 | |
| Model 4: Listening→ Message-sending skills → Ability to deal with interference → Feedback | 0.299 | 0.417* | 0.070 | 0.847 | 0.028 | |
Note(s): *p < 0.05; **p < 0.01; ***p < 0.001
Source(s): Authors’ own compilation