Coding scheme for engagement types
| Engagement types | Codes |
|---|---|
| Behavioural engagement | Effort, hard work, respond, focus groups, training |
| Cognitive engagement | Complaints, explanation, learning |
| Emotional engagement | Humbling, surprising, pissed, wow, super happy, scared |
| Social engagement | Tagging, sharing, WhatsApp, views, connection |
| Engagement types | Codes |
|---|---|
| Behavioural engagement | Effort, hard work, respond, focus groups, training |
| Cognitive engagement | Complaints, explanation, learning |
| Emotional engagement | Humbling, surprising, pissed, wow, super happy, scared |
| Social engagement | Tagging, sharing, WhatsApp, views, connection |
Source(s): Authors' own work
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