Table 2. Examples of survey questions... | Emerald Publishing

Table 2.

Examples of survey questions

Label	Need	Kano question
n1	To learn new things from peers and events	How do you feel: if you are able/unable to learn new things at your coworking space (e.g. from events or other members)?
n2	To be healthy	How do you feel: if you can/cannot get help to increase or sustain a healthy lifestyle at your coworking space?
n3	To meet people that can lead to business opportunities	How do you feel: if you can/cannot get the opportunity to meet people that might lead to business opportunities at your coworking space?
n4	To cooperate/collaborate with relevant actors	How do you feel: if you are able/unable to cooperate with individuals relevant to your work or business at your coworking space?

Label	Need	Kano question
n1	To learn new things from peers and events	How do you feel: if you are able/unable to learn new things at your coworking space (e.g. from events or other members)?
n2	To be healthy	How do you feel: if you can/cannot get help to increase or sustain a healthy lifestyle at your coworking space?
n3	To meet people that can lead to business opportunities	How do you feel: if you can/cannot get the opportunity to meet people that might lead to business opportunities at your coworking space?
n4	To cooperate/collaborate with relevant actors	How do you feel: if you are able/unable to cooperate with individuals relevant to your work or business at your coworking space?

Source: Authors’ own work