Table S4 Knowledge and learning–related... | Emerald Publishing

Table S4

Knowledge and learning–related confidence scores

Knowledge and learning	K1	K2	K3	K4	K5
K1: Ongoing development	0.0000	0.0076	0.0001	0.4521	0.1038
K2: Employee involvement	0.9924	0.0000	0.0808	0.9902	0.8872
K3: Training and education	0.9999	0.9192	0.0000	0.9997	0.9947
K4: Customer contentment	0.5479	0.0098	0.0003	0.0000	0.1296
K5: Collaboration and communication	0.8961	0.1128	0.0053	0.8704	0.0000

Knowledge and learning	K1	K2	K3	K4	K5
K1: Ongoing development	0.0000	0.0076	0.0001	0.4521	0.1038
K2: Employee involvement	0.9924	0.0000	0.0808	0.9902	0.8872
K3: Training and education	0.9999	0.9192	0.0000	0.9997	0.9947
K4: Customer contentment	0.5479	0.0098	0.0003	0.0000	0.1296
K5: Collaboration and communication	0.8961	0.1128	0.0053	0.8704	0.0000

Source(s): Authors' own contribution