Table 3 Descriptive statistics for...

Table 3

Descriptive statistics for service satisfaction index grouped by vignette treatment (n = 1995)

Group	Language	Distance	Quality	N	Mean	SD	Min	Max
1	Finnish	Long	Low	108	0.55	0.21	0.00	1
2	Swedish	Long	Low	174	0.62	0.24	0.00	1
3	Finnish	Short	Low	106	0.59	0.20	0.04	1
4	Swedish	Short	Low	203	0.70	0.19	0.00	1
5	Finnish	Long	High	121	0.71	0.18	0.00	1
6	Swedish	Long	High	186	0.75	0.17	0.20	1
7	Finnish	Short	High	96	0.77	0.18	0.14	1
8	Swedish	Short	High	201	0.80	0.17	0.00	1

Group	Language	Distance	Quality	N	Mean	SD	Min	Max
1	Finnish	Long	Low	108	0.55	0.21	0.00	1
2	Swedish	Long	Low	174	0.62	0.24	0.00	1
3	Finnish	Short	Low	106	0.59	0.20	0.04	1
4	Swedish	Short	Low	203	0.70	0.19	0.00	1
5	Finnish	Long	High	121	0.71	0.18	0.00	1
6	Swedish	Long	High	186	0.75	0.17	0.20	1
7	Finnish	Short	High	96	0.77	0.18	0.14	1
8	Swedish	Short	High	201	0.80	0.17	0.00	1

Note(s): Abbreviations: N, observation; SD, standard deviation; min, minimum value; max, maximum value

Source(s): Authors’ own creation/work

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