Table 1

Public values dimensions and blockchain adoption in the public sector

Public values dimensionDescription
ExternalImprovements in public service delivery, enhancing the efficiency, accessibility and quality of services through BCT
InternalThe role of BCT in optimising internal public sector operations, promoting resource management efficiency and administrative effectiveness
RelationalThe role of BCT in fostering a more engaged and participatory relationship between a government and its citizens, enhancing the public’s trust and involvement in governmental processes

Source(s): Authors’ own creation based on Ndou (2004), Jørgensen and Bozeman (2007), Twizeyimana and Andersson (2019), Maragno et al. (2021a) and Martin-Bosch et al. (2022) 

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