Rank of the difficulty level of ISO 9001 certification process tasks
| Level of difficulty | ||
|---|---|---|
| ISO certification process stage | Mean score | Rank |
| Task 1 - Developing the quality management system | 2.92 | 1 |
| Task 2- Stage 1 audit readiness (Certifying body) | 2.71 | 3 |
| Task 3- Stage 2 audit readiness: pre-certification | 2.58 | 4 |
| Task 4- Surveillance audits- post certification | 2.49 | 5 |
| Task 5- Re-certification audits | 2.82 | 2 |
| Task 6- Quality management system continual improvement | 2.47 | 6 |
| Level of difficulty | ||
|---|---|---|
| ISO certification process stage | Mean score | Rank |
| Task 1 - Developing the quality management system | 2.92 | 1 |
| Task 2- Stage 1 audit readiness (Certifying body) | 2.71 | 3 |
| Task 3- Stage 2 audit readiness: pre-certification | 2.58 | 4 |
| Task 4- Surveillance audits- post certification | 2.49 | 5 |
| Task 5- Re-certification audits | 2.82 | 2 |
| Task 6- Quality management system continual improvement | 2.47 | 6 |
Note(s): Summary of Table 8
Source(s): Author's own work