Input factors for the ISO 9001 implementation model
| Factor | Justification |
|---|---|
| Leadership |
|
| Engagement (Involvement of the people |
|
| Resources |
|
| Factor | Justification |
|---|---|
| Leadership | Leadership must establish and maintain work environments that engage people across the organization to achieve its objectives It is vital for the transformation to have a long-term vision, clearly defined and effectively communicated objectives, and a strategy to integrate ISO 9001 as a daily management system rather than a tool to satisfy specific requirements |
| Engagement (Involvement of the people | ISO implementation is influenced by the level of awareness, the level of cooperation among management levels, and the amount of employee resistance Employees at various levels should be involved in the planning and implementation processes to become more empowered, competent, and dependable |
| Resources | Ensure that there is a long-term budget in place to meet the certification's budgetary commitments Unplanned long-term budgetary constraints can be a cause for termination due to the financial requirements from the certifying body This study has proven that fiscal restrictions is one of the main reasons for organizations to terminate certification |
Source(s): Author's own work