TableĀ 8

Input factors for the ISO 9001 implementation model

FactorJustification
Leadership
  • 1.

    Leadership must establish and maintain work environments that engage people across the organization to achieve its objectives

  • 2.

    It is vital for the transformation to have a long-term vision, clearly defined and effectively communicated objectives, and a strategy to integrate ISO 9001 as a daily management system rather than a tool to satisfy specific requirements

Engagement (Involvement of the people
  • 1.

    ISO implementation is influenced by the level of awareness, the level of cooperation among management levels, and the amount of employee resistance

  • 2.

    Employees at various levels should be involved in the planning and implementation processes to become more empowered, competent, and dependable

Resources
  • 1.

    Ensure that there is a long-term budget in place to meet the certification's budgetary commitments

  • 2.

    Unplanned long-term budgetary constraints can be a cause for termination due to the financial requirements from the certifying body

  • 3.

    This study has proven that fiscal restrictions is one of the main reasons for organizations to terminate certification

Source(s): Author's own work

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