Newtown factors
| Factor no. | Factor title | The mean score of variables concerned with mean scores | Average mean scores | Cronbach alpha |
|---|---|---|---|---|
| F1 | Facilities management | Hours of Operation (F) (3.74) | 3.96 | 0.709 |
| Emergency services (F) (3.9) | ||||
| Cleaning (F) (4.19) | ||||
| Wi-Fi (F) (3.8) | ||||
| Parking (A) (4.19) | ||||
| F2 | Design | Physical appearance of the mall (D) (4.41) | 4.16 | 0.730 |
| Façade of the mall (D) (4.03) | ||||
| Mall layout (D) (4.08) | ||||
| Circulation spaces (D) (4.11) | ||||
| F3 | Cultural transmission | Workshop cultural shops and Potato shed (C) (3.96) | 3.98 | 0.706 |
| Market theatre (C) (3.96) | ||||
| Open spaces (P) (4.02) | ||||
| Art gallery (C) (3.87) | ||||
| Socialising (S) (4.09) | ||||
| F4 | Utilities functionality and facilities management | Lifts and escalators (F) (4.17) | 4.07 | 0.708 |
| Toilets (F) (4.11) | ||||
| Landscape (E) (4.17) | ||||
| Information desk (F) (3.83) | ||||
| F5 | Accessibility | Access to residential home (A) (3.94) | 3.98 | 0.740 |
| Access to public transport (A) (4.02) | ||||
| F6 | Human factors | Friendliness of all mall staff (F) (3.89) | 3.88 | 0.717 |
| Similarity to other users (I) (3.86) | ||||
| F7 | Access to hotel | Access to the hotel (A) (3.96) | 3.96 | 0.749 |
| Factor no. | Factor title | The mean score of variables concerned with mean scores | Average mean scores | Cronbach alpha |
|---|---|---|---|---|
| F1 | Facilities management | Hours of Operation (F) (3.74) | 3.96 | 0.709 |
| Emergency services (F) (3.9) | ||||
| Cleaning (F) (4.19) | ||||
| Wi-Fi (F) (3.8) | ||||
| Parking (A) (4.19) | ||||
| F2 | Design | Physical appearance of the mall (D) (4.41) | 4.16 | 0.730 |
| Façade of the mall (D) (4.03) | ||||
| Mall layout (D) (4.08) | ||||
| Circulation spaces (D) (4.11) | ||||
| F3 | Cultural transmission | Workshop cultural shops and Potato shed (C) (3.96) | 3.98 | 0.706 |
| Market theatre (C) (3.96) | ||||
| Open spaces (P) (4.02) | ||||
| Art gallery (C) (3.87) | ||||
| Socialising (S) (4.09) | ||||
| F4 | Utilities functionality and facilities management | Lifts and escalators (F) (4.17) | 4.07 | 0.708 |
| Toilets (F) (4.11) | ||||
| Landscape (E) (4.17) | ||||
| Information desk (F) (3.83) | ||||
| F5 | Accessibility | Access to residential home (A) (3.94) | 3.98 | 0.740 |
| Access to public transport (A) (4.02) | ||||
| F6 | Human factors | Friendliness of all mall staff (F) (3.89) | 3.88 | 0.717 |
| Similarity to other users (I) (3.86) | ||||
| F7 | Access to hotel | Access to the hotel (A) (3.96) | 3.96 | 0.749 |
Notes:
1. Variables from literature: Design D; Social S; presence of cultural organizations C; Facilities F, environment E; Public spaces P; Inclusion I; and Accessibility A.
2. Unloaded factors of the PCA: satisfaction with potato shed and security
Source: Authors’ own creation
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