Table 3.

Data sources and research phases

Data sourcesDetailInformed findingsTime span
1. Participant observationPre-Texts 3 phases of participant observation (observation notes and reflexive journaling)1. Informed theme sheet for interviews and researcher discussion in interviews
2. Guided researcher on new learning theory for disadvantaged communities 3. Embedded researcher within the case site and associated networking provided access to highly experienced and relevant practitioners for interview
12 months
2. Interviews15 expert interviews 4 knowledge areas (interview duration 40–90 min, average 65 min)1. NVivo-assisted thematic analysis – case node created for each knowledge expert and interview commentary.
2. Annotations linked interview data to emerging themes
3. Data extracts coded allowing patterns of meaning to generate themes
4. Several cycles of coding assisted by Nvivo tool enabled transparent analytical process
4 months
3. Document analysisPolicy documents, legal acts, annual reports, system performance reviews, strategic plans1. NVivo assisted content analysis leading to integration into relevant themes
2. Provided context in support of findings within thematic analysis
3 months
Source: Authors’ own work

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