Table 1 Research design and empirical... | Emerald Publishing

Table 1

Research design and empirical overview

Method	Nature and purpose	Duration/Amount
Observations	Shadowing caseworkers’ daily work in the offices to observe their collective sense-making in assessing clients’ sickness benefits and RTW processes	Norway: ca. 4 months in 2019 in two local NAV offices, 15 people in total. Data collection included observing caseworker meetings, informal office interactions and monitoring the NAV’s social media platforms and one regional management’s digital meetings Sweden: ca. 5 months in 2016–2017 in five local SSIA offices, approx. 30 people. Observations and field notes of staff meetings, managers’ meetings, caseworker meetings, training sessions and informal office interactions
Individual interviews	Exploring and deepening our understanding of caseworkers’ individual sense-making	Norway: 9 interviews with NAV caseworkers Sweden: 38 interviews with SSIA caseworkers, local SSIA managers and local medical and insurance specialists in five offices. Data also included 16 interviews at the SSIA main office conducted in 2015–2016
Document studies	Reviewing the legal jurisdiction, white papers and organisational guidelines framing activation policies on RTW policy and practice	Norway: 2004–2022 Sweden: 2011–2021

Method	Nature and purpose	Duration/Amount
Observations	Shadowing caseworkers’ daily work in the offices to observe their collective sense-making in assessing clients’ sickness benefits and RTW processes	Norway: ca. 4 months in 2019 in two local NAV offices, 15 people in total. Data collection included observing caseworker meetings, informal office interactions and monitoring the NAV’s social media platforms and one regional management’s digital meetingsSweden: ca. 5 months in 2016–2017 in five local SSIA offices, approx. 30 people. Observations and field notes of staff meetings, managers’ meetings, caseworker meetings, training sessions and informal office interactions
Individual interviews	Exploring and deepening our understanding of caseworkers’ individual sense-making	Norway: 9 interviews with NAV caseworkersSweden: 38 interviews with SSIA caseworkers, local SSIA managers and local medical and insurance specialists in five offices. Data also included 16 interviews at the SSIA main office conducted in 2015–2016
Document studies	Reviewing the legal jurisdiction, white papers and organisational guidelines framing activation policies on RTW policy and practice	Norway: 2004–2022Sweden: 2011–2021

Source(s): Authors’ work