The descriptive statistics of the 18 items included in the final model
| Construct and items | Mean | SD |
|---|---|---|
| Job performance and creativity | ||
| JPERCR1. AI technologies have positively impacted my job performance | 4.02 | 0.872 |
| JPERCR2. AI technologies have enhanced my creativity and innovation in my work | 3.67 | 1.025 |
| JPERCR3. AI technologies have affected my loyalty and dedication to the organisation | 3.44 | 1.091 |
| Job burnout and turnover intention | ||
| JBRNTRN1. I feel overwhelmed or exhausted by the demands of working with AI technologies | 2.00 | 1.010 |
| JBRNTRN2. The introduction of AI technologies has affected my intention to leave my current job | 1.96 | 0.960 |
| JBRNTRN3. The introduction of AI technologies has contributed to my overall job stress | 1.95 | 0.994 |
| Job insecurity | ||
| JINS1. The integration of AI technologies is perceived as a threat to your job security | 3.04 | 1.407 |
| JINS2. AI technologies will negatively impact your future professional development in the company | 3.19 | 1.366 |
| JINS3. You fear that automation powered by AI could take the place of or lessen the necessity for human labour in your position | 3.48 | 1.207 |
| Human touch | ||
| HTCH1. AI technologies enable personalised interactions for guests in the hospitality industry | 3.58 | 0.925 |
| HTCH2. Interactions with guests in the hospitality sector maintain a balance between the human touch and AI-driven services? | 3.54 | 0.844 |
| HTCH3. AI technologies can’t deliver personalised service to guests better than hotel employees | 3.57 | 1.183 |
| Safety | ||
| SAF1. I received adequate training on the safe use of AI technologies in my work environment | 2.33 | 1.278 |
| SAF2. AI technologies enhance safety measures in the workplace | 2.82 | 1.002 |
| SAF3 I believe that the integration of AI technologies in hospitality poses potential safety risks for guests and employees | 3.47 | 1.090 |
| Technology adoption | ||
| TECH1. The integration of new technologies has significantly improved operational efficiency in the hospitality sector | 3.93 | 0.711 |
| TECH2. I receive adequate training to effectively utilise and adopt to new technologies | 2.63 | 1.098 |
| TECH3. I feel that AI technologies complement my skills and enhance collaboration in my workplace | 3.75 | 1.003 |
| Construct and items | Mean | SD |
|---|---|---|
| JPERCR1. AI technologies have positively impacted my job performance | 4.02 | 0.872 |
| JPERCR2. AI technologies have enhanced my creativity and innovation in my work | 3.67 | 1.025 |
| JPERCR3. AI technologies have affected my loyalty and dedication to the organisation | 3.44 | 1.091 |
| JBRNTRN1. I feel overwhelmed or exhausted by the demands of working with AI technologies | 2.00 | 1.010 |
| JBRNTRN2. The introduction of AI technologies has affected my intention to leave my current job | 1.96 | 0.960 |
| JBRNTRN3. The introduction of AI technologies has contributed to my overall job stress | 1.95 | 0.994 |
| JINS1. The integration of AI technologies is perceived as a threat to your job security | 3.04 | 1.407 |
| JINS2. AI technologies will negatively impact your future professional development in the company | 3.19 | 1.366 |
| JINS3. You fear that automation powered by AI could take the place of or lessen the necessity for human labour in your position | 3.48 | 1.207 |
| HTCH1. AI technologies enable personalised interactions for guests in the hospitality industry | 3.58 | 0.925 |
| HTCH2. Interactions with guests in the hospitality sector maintain a balance between the human touch and AI-driven services? | 3.54 | 0.844 |
| HTCH3. AI technologies can’t deliver personalised service to guests better than hotel employees | 3.57 | 1.183 |
| SAF1. I received adequate training on the safe use of AI technologies in my work environment | 2.33 | 1.278 |
| SAF2. AI technologies enhance safety measures in the workplace | 2.82 | 1.002 |
| SAF3 I believe that the integration of AI technologies in hospitality poses potential safety risks for guests and employees | 3.47 | 1.090 |
| TECH1. The integration of new technologies has significantly improved operational efficiency in the hospitality sector | 3.93 | 0.711 |
| TECH2. I receive adequate training to effectively utilise and adopt to new technologies | 2.63 | 1.098 |
| TECH3. I feel that AI technologies complement my skills and enhance collaboration in my workplace | 3.75 | 1.003 |
Source(s): Authors
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