Profile of the respondents
| Frequency | Percent | ||
|---|---|---|---|
| Gender | Male | 127 | 47.0 |
| Female | 143 | 53.0 | |
| Total | 270 | 100.0 | |
| Age | 18–30 | 73 | 27.0 |
| 31–40 | 70 | 25.9 | |
| 41–50 | 61 | 22.6 | |
| Over 50 | 66 | 24.4 | |
| Total | 270 | 100.0 | |
| Education | High school graduate | 79 | 29.3 |
| College/university – 2 or 3-year diploma | 80 | 29.6 | |
| College/university – 4-year bachelor’s degree (BSc, BA, etc.) | 76 | 28.1 | |
| Graduate degree – master’s degree (MSc, MBA, MA, etc.) | 25 | 9.3 | |
| Postgraduate degree (Ph.D., doctorate, etc.) | 3 | 1.1 | |
| Other | 7 | 2.6 | |
| Total | 270 | 100.0 | |
| Department/division | Senior management – Top management/administration | 42 | 15.6 |
| Food and beverage division | 103 | 38.1 | |
| Rooms division | 58 | 21.5 | |
| Marketing and sales division | 10 | 3.7 | |
| Human resources division | 16 | 5.9 | |
| Engineering and maintenance | 13 | 4.8 | |
| Other | 28 | 10.4 | |
| Total | 270 | 100.0 | |
| Level of employment | Entry-level employee | 137 | 50.7 |
| Managerial entry-level – supervisory | 44 | 16.3 | |
| Managerial mid-level – department head | 59 | 21.9 | |
| Upper level (top management) | 30 | 11.1 | |
| Total | 270 | 100.0 | |
| Frequency | Percent | ||
|---|---|---|---|
| Gender | Male | 127 | 47.0 |
| Female | 143 | 53.0 | |
| Total | 270 | 100.0 | |
| Age | 18–30 | 73 | 27.0 |
| 31–40 | 70 | 25.9 | |
| 41–50 | 61 | 22.6 | |
| Over 50 | 66 | 24.4 | |
| Total | 270 | 100.0 | |
| Education | High school graduate | 79 | 29.3 |
| College/university – 2 or 3-year diploma | 80 | 29.6 | |
| College/university – 4-year bachelor’s degree (BSc, BA, etc.) | 76 | 28.1 | |
| Graduate degree – master’s degree (MSc, MBA, MA, etc.) | 25 | 9.3 | |
| Postgraduate degree (Ph.D., doctorate, etc.) | 3 | 1.1 | |
| Other | 7 | 2.6 | |
| Total | 270 | 100.0 | |
| Department/division | Senior management – Top management/administration | 42 | 15.6 |
| Food and beverage division | 103 | 38.1 | |
| Rooms division | 58 | 21.5 | |
| Marketing and sales division | 10 | 3.7 | |
| Human resources division | 16 | 5.9 | |
| Engineering and maintenance | 13 | 4.8 | |
| Other | 28 | 10.4 | |
| Total | 270 | 100.0 | |
| Level of employment | Entry-level employee | 137 | 50.7 |
| Managerial entry-level – supervisory | 44 | 16.3 | |
| Managerial mid-level – department head | 59 | 21.9 | |
| Upper level (top management) | 30 | 11.1 | |
| Total | 270 | 100.0 | |
Source(s): Authors
Sharing content requires targeting cookies to be enabled. Please update your cookie preferences to use this feature.