Table 3

Model’s convergent validity qualities

Item codesJob performance & creativity
(JPERCR)
Job burnout and turnover intention
(JBRNTRN)
Job insecurity
(JINS)
Human touch
(HTCH)
Safety
(SAF)
Technology adoption
(TECH)
JPERCR1. AI technologies have positively impacted my job performance.0.712     
JPERCR2. AI technologies have enhanced my creativity and innovation in my work.0.699     
JPERCR3. AI technologies have affected my loyalty and dedication to the organization0.798     
JBRNTRN1. I feel overwhelmed or exhausted by the demands of working with AI technologies. 0.722    
JBRNTRN2. The introduction of AI technologies has affected my intention to leave my current job. 0.749    
JBRNTRN3. The introduction of AI technologies has contributed to my overall job stress. 0.754    
JINS1. The integration of AI technologies is perceived as a threat to your job security.  0.749   
JINS2. AI technologies will negatively impact your future professional development in the company.  0.754   
JINS3. You fear that automation powered by AI could take the place of or lessen the necessity for human labor in your position.  0.706   
HTCH1. AI technologies enable personalized interactions for guests in the hospitality industry   0.795  
HTCH2. Interactions with guests in the hospitality sector maintain a balance between the human touch and AI-driven services?   0.810  
HTCH3. AI technologies can’t deliver personalized service to guests better than hotel employees.   0.833  
SAF1. I received adequate training on the safe use of AI technologies in my work environment.    0.798 
SAF2. AI technologies enhance safety measures in the workplace.    0.901 
SAF3. I believe that the integration of AI technologies in hospitality poses potential safety risks for guests and employees    0.921 
TECH1. The integration of new technologies has significantly improved operational efficiency in the hospitality sector.     0.697
TECH2. I receive adequate training to effectively utilize and adopt to new technologies.     0.744
TECH3. I feel that AI technologies complement my skills and enhance collaboration in my workplace.     0.789

Source(s): Authors

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