Results of the measurement model
| Construct | Items | Mean (SD) | Loadings | AVE, MSV and ASV | Composite reliability |
|---|---|---|---|---|---|
| Habit | HAB1 | 4.8 (1.33) | 0.836*** | 0.633, 0.335 and 0.222 | 0.873 |
| HAB2 | 4.8 (1.33) | 0.840*** | |||
| HAB3 | 4.7 (1.37) | 0.716*** | |||
| HAB4 | 4.7 (1.35) | 0.783*** | |||
| Facilitating condition | FC1 | 5.1 (1.48) | 0.938*** | 0.810, 0.228 and 0.139 | 0.944 |
| FC2 | 5.0 (1.48) | 0.981*** | |||
| FC3 | 5.0 (1.43) | 0.835*** | |||
| FC4 | 4.9 (1.46) | 0.838*** | |||
| Hedonic motivation | HM1 | 3.8 (1.60) | 0.894*** | 0.746, 0.498 and 0.300 | 0.898 |
| HM2 | 4.2 (1.52) | 0.881*** | |||
| HM3 | 3.8 (1.65) | 0.814*** | |||
| Performance expectancy | PE1 | 4.8 (1.68) | 0.716*** | 0.612, 0.486 and 0.309 | 0.863 |
| PE2 | 4.3 (1.39) | 0.815*** | |||
| PE3 | 4.1 (1.31) | 0.785*** | |||
| PE4 | 4.4 (1.35) | 0.810*** | |||
| Effort expectancy | EE1 | 4.6 (1.47) | 0.829*** | 0.712, 0.362 and 0.285 | 0.908 |
| EE2 | 5.0 (1.47) | 0.844*** | |||
| EE3 | 4.5 (1.51) | 0.855*** | |||
| EE4 | 4.6 (1.45) | 0.848*** | |||
| Incentive | INC1 | 4.4 (1.34) | 0.906*** | 0.842, 0.393 and 0.256 | 0.941 |
| INC2 | 4.4 (1.32) | 0.954*** | |||
| INC3 | 4.4 (1.38) | 0.891*** | |||
| Trust | TRT1 | 4.5 (1.51) | 0.808*** | 0.670, 0.379 and 0.253 | 0.910 |
| TRT2 | 4.6 (1.45) | 0.834*** | |||
| TRT3 | 4.4 (1.56) | 0.801*** | |||
| TRT4 | 4.3 (1.34) | 0.840*** | |||
| TRT5 | 4.4 (1.44) | 0.809*** | |||
| Technology satisfaction | TS1 | 4.3 (1.51) | 0.830*** | 0.671, 0.486 and 0.286 | 0.911 |
| TS2 | 4.8 (1.70) | 0.793*** | |||
| TS3 | 4.2 (1.57) | 0.757*** | |||
| TS4 | 4.5 (1.48) | 0.907*** | |||
| TS5 | 4.8 (1.62) | 0.802*** | |||
| Continuation intention | CI1 | 4.8 (1.57) | 0.922*** | 0.773, 0.498 and 0.322 | 0.910 |
| CI2 | 3.0 (1.63) | 0.946*** | |||
| CI3 | 4.1 (1.78) | 0.758*** |
| Construct | Items | Mean (SD) | Loadings | AVE, MSV and ASV | Composite reliability |
|---|---|---|---|---|---|
| Habit | HAB1 | 4.8 (1.33) | 0.836*** | 0.633, 0.335 and 0.222 | 0.873 |
| HAB2 | 4.8 (1.33) | 0.840*** | |||
| HAB3 | 4.7 (1.37) | 0.716*** | |||
| HAB4 | 4.7 (1.35) | 0.783*** | |||
| Facilitating condition | FC1 | 5.1 (1.48) | 0.938*** | 0.810, 0.228 and 0.139 | 0.944 |
| FC2 | 5.0 (1.48) | 0.981*** | |||
| FC3 | 5.0 (1.43) | 0.835*** | |||
| FC4 | 4.9 (1.46) | 0.838*** | |||
| Hedonic motivation | HM1 | 3.8 (1.60) | 0.894*** | 0.746, 0.498 and 0.300 | 0.898 |
| HM2 | 4.2 (1.52) | 0.881*** | |||
| HM3 | 3.8 (1.65) | 0.814*** | |||
| Performance expectancy | PE1 | 4.8 (1.68) | 0.716*** | 0.612, 0.486 and 0.309 | 0.863 |
| PE2 | 4.3 (1.39) | 0.815*** | |||
| PE3 | 4.1 (1.31) | 0.785*** | |||
| PE4 | 4.4 (1.35) | 0.810*** | |||
| Effort expectancy | EE1 | 4.6 (1.47) | 0.829*** | 0.712, 0.362 and 0.285 | 0.908 |
| EE2 | 5.0 (1.47) | 0.844*** | |||
| EE3 | 4.5 (1.51) | 0.855*** | |||
| EE4 | 4.6 (1.45) | 0.848*** | |||
| Incentive | INC1 | 4.4 (1.34) | 0.906*** | 0.842, 0.393 and 0.256 | 0.941 |
| INC2 | 4.4 (1.32) | 0.954*** | |||
| INC3 | 4.4 (1.38) | 0.891*** | |||
| Trust | TRT1 | 4.5 (1.51) | 0.808*** | 0.670, 0.379 and 0.253 | 0.910 |
| TRT2 | 4.6 (1.45) | 0.834*** | |||
| TRT3 | 4.4 (1.56) | 0.801*** | |||
| TRT4 | 4.3 (1.34) | 0.840*** | |||
| TRT5 | 4.4 (1.44) | 0.809*** | |||
| Technology satisfaction | TS1 | 4.3 (1.51) | 0.830*** | 0.671, 0.486 and 0.286 | 0.911 |
| TS2 | 4.8 (1.70) | 0.793*** | |||
| TS3 | 4.2 (1.57) | 0.757*** | |||
| TS4 | 4.5 (1.48) | 0.907*** | |||
| TS5 | 4.8 (1.62) | 0.802*** | |||
| Continuation intention | CI1 | 4.8 (1.57) | 0.922*** | 0.773, 0.498 and 0.322 | 0.910 |
| CI2 | 3.0 (1.63) | 0.946*** | |||
| CI3 | 4.1 (1.78) | 0.758*** |
Note(s): *** indicates significance at 99% confidence level
Source(s): Authors’ own work