Quarterly repeat-purchase rates and erosion by life cycle
| % Repeat-Buyers in Subsequent Quarters vs base period | Erosion | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Period | |||||||||||
| Life cycle | Q3 | Q4 | Q5 | Q6 | Q7 | Q8 | Q9 | Q10 | Q11 | Q12 | Q3-Q12 as % Q3 |
| Independent young | |||||||||||
| Brand 1 | 25 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 100 |
| Brand 2 | 20 | 20 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 100 |
| Brand 3 | 67 | 67 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 100 |
| Average | 29 | 26 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 100 |
| Young people no children | |||||||||||
| Brand 1 | 50 | 0 | 0 | 0 | 0 | 0 | 0 | 50 | 0 | 0 | 100 |
| Brand 2 | 57 | 14 | 14 | 14 | 29 | 29 | 0 | 14 | 14 | 43 | 25 |
| Brand 3 | 75 | 0 | 25 | 50 | 25 | 50 | 0 | 0 | 0 | 0 | 100 |
| Average | 59 | 10 | 14 | 19 | 24 | 28 | 0 | 17 | 10 | 29 | 51 |
| Independent adult | |||||||||||
| Brand 1 | 25 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 100 |
| Brand 2 | 20 | 20 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 100 |
| Brand 3 | 67 | 67 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 100 |
| Average | 29 | 26 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 100 |
| Adult no children | |||||||||||
| Brand 1 | 7 | 0 | 7 | 29 | 14 | 29 | 21 | 7 | 7 | 4 | 44 |
| Brand 2 | 38 | 41 | 37 | 35 | 32 | 30 | 36 | 33 | 31 | 26 | 33 |
| Brand 3 | 39 | 50 | 28 | 11 | 11 | 17 | 22 | 17 | 6 | 17 | 57 |
| Average | 34 | 37 | 31 | 30 | 26 | 28 | 32 | 26 | 23 | 21 | 38 |
| Single-parent households | |||||||||||
| Brand 1 | 39 | 34 | 34 | 25 | 14 | 23 | 16 | 23 | 2 | 11 | 71 |
| Brand 2 | 32 | 27 | 36 | 34 | 17 | 19 | 17 | 19 | 19 | 28 | 11 |
| Brand 3 | 8 | 0 | 0 | 0 | 8 | 0 | 0 | 0 | 0 | 8 | 0 |
| Average | 29 | 23 | 30 | 27 | 15 | 16 | 14 | 16 | 13 | 22 | 21 |
| Household children −6 | |||||||||||
| Brand 1 | 13 | 24 | 24 | 9 | 13 | 7 | 7 | 11 | 16 | 7 | 50 |
| Brand 2 | 22 | 22 | 27 | 28 | 23 | 24 | 22 | 8 | 20 | 17 | 24 |
| Brand 3 | 38 | 15 | 15 | 0 | 0 | 8 | 8 | 0 | 15 | 15 | 60 |
| Average | 24 | 21 | 25 | 21 | 18 | 19 | 17 | 7 | 19 | 15 | 36 |
| Household children 6-17 | |||||||||||
| Brand 1 | 16 | 16 | 29 | 24 | 11 | 10 | 14 | 10 | 9 | 11 | 31 |
| Brand 2 | 36 | 38 | 35 | 38 | 26 | 29 | 30 | 30 | 27 | 27 | 26 |
| Brand 3 | 33 | 17 | 13 | 17 | 4 | 4 | 21 | 8 | 4 | 8 | 75 |
| Average | 33 | 31 | 30 | 32 | 20 | 22 | 26 | 23 | 21 | 21 | 35 |
| Household children 17-30 | |||||||||||
| Brand 1 | 28 | 20 | 30 | 18 | 16 | 16 | 13 | 20 | 20 | 4 | 86 |
| Brand 2 | 41 | 38 | 36 | 34 | 30 | 30 | 34 | 33 | 28 | 40 | 4 |
| Brand 3 | 29 | 25 | 38 | 25 | 33 | 13 | 21 | 25 | 17 | 21 | 29 |
| Average | 37 | 33 | 35 | 30 | 29 | 25 | 29 | 30 | 25 | 31 | 16 |
| Retired | |||||||||||
| Brand 1 | 5 | 5 | 0 | 0 | 5 | 5 | 0 | 10 | 5 | 4 | 20 |
| Brand 2 | 36 | 41 | 43 | 39 | 33 | 39 | 39 | 39 | 26 | 33 | 9 |
| Brand 3 | 20 | 20 | 8 | 16 | 12 | 16 | 8 | 16 | 4 | 8 | 60 |
| Average | 29 | 32 | 30 | 30 | 25 | 30 | 28 | 31 | 19 | 25 | 15 |
| Total | |||||||||||
| Brand 1 | 21 | 20 | 21 | 16 | 11 | 11 | 11 | 13 | 8 | 9 | 58 |
| Brand 2 | 31 | 32 | 31 | 31 | 23 | 26 | 26 | 26 | 24 | 26 | 14 |
| Brand 3 | 26 | 24 | 22 | 18 | 14 | 15 | 16 | 12 | 7 | 10 | 62 |
| Average | 28 | 29 | 28 | 26 | 20 | 22 | 22 | 22 | 19 | 21 | 26 |
| % Repeat-Buyers in Subsequent Quarters vs base period | Erosion | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Period | |||||||||||
| Life cycle | Q3 | Q4 | Q5 | Q6 | Q7 | Q8 | Q9 | Q10 | Q11 | Q12 | Q3-Q12 as % Q3 |
| Brand 1 | 25 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 100 |
| Brand 2 | 20 | 20 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 100 |
| Brand 3 | 67 | 67 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 100 |
| Average | 29 | 26 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 100 |
| Brand 1 | 50 | 0 | 0 | 0 | 0 | 0 | 0 | 50 | 0 | 0 | 100 |
| Brand 2 | 57 | 14 | 14 | 14 | 29 | 29 | 0 | 14 | 14 | 43 | 25 |
| Brand 3 | 75 | 0 | 25 | 50 | 25 | 50 | 0 | 0 | 0 | 0 | 100 |
| Average | 59 | 10 | 14 | 19 | 24 | 28 | 0 | 17 | 10 | 29 | 51 |
| Brand 1 | 25 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 100 |
| Brand 2 | 20 | 20 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 100 |
| Brand 3 | 67 | 67 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 100 |
| Average | 29 | 26 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 100 |
| Brand 1 | 7 | 0 | 7 | 29 | 14 | 29 | 21 | 7 | 7 | 4 | 44 |
| Brand 2 | 38 | 41 | 37 | 35 | 32 | 30 | 36 | 33 | 31 | 26 | 33 |
| Brand 3 | 39 | 50 | 28 | 11 | 11 | 17 | 22 | 17 | 6 | 17 | 57 |
| Average | 34 | 37 | 31 | 30 | 26 | 28 | 32 | 26 | 23 | 21 | 38 |
| Brand 1 | 39 | 34 | 34 | 25 | 14 | 23 | 16 | 23 | 2 | 11 | 71 |
| Brand 2 | 32 | 27 | 36 | 34 | 17 | 19 | 17 | 19 | 19 | 28 | 11 |
| Brand 3 | 8 | 0 | 0 | 0 | 8 | 0 | 0 | 0 | 0 | 8 | 0 |
| Average | 29 | 23 | 30 | 27 | 15 | 16 | 14 | 16 | 13 | 22 | 21 |
| Brand 1 | 13 | 24 | 24 | 9 | 13 | 7 | 7 | 11 | 16 | 7 | 50 |
| Brand 2 | 22 | 22 | 27 | 28 | 23 | 24 | 22 | 8 | 20 | 17 | 24 |
| Brand 3 | 38 | 15 | 15 | 0 | 0 | 8 | 8 | 0 | 15 | 15 | 60 |
| Average | 24 | 21 | 25 | 21 | 18 | 19 | 17 | 7 | 19 | 15 | 36 |
| Brand 1 | 16 | 16 | 29 | 24 | 11 | 10 | 14 | 10 | 9 | 11 | 31 |
| Brand 2 | 36 | 38 | 35 | 38 | 26 | 29 | 30 | 30 | 27 | 27 | 26 |
| Brand 3 | 33 | 17 | 13 | 17 | 4 | 4 | 21 | 8 | 4 | 8 | 75 |
| Average | 33 | 31 | 30 | 32 | 20 | 22 | 26 | 23 | 21 | 21 | 35 |
| Brand 1 | 28 | 20 | 30 | 18 | 16 | 16 | 13 | 20 | 20 | 4 | 86 |
| Brand 2 | 41 | 38 | 36 | 34 | 30 | 30 | 34 | 33 | 28 | 40 | 4 |
| Brand 3 | 29 | 25 | 38 | 25 | 33 | 13 | 21 | 25 | 17 | 21 | 29 |
| Average | 37 | 33 | 35 | 30 | 29 | 25 | 29 | 30 | 25 | 31 | 16 |
| Brand 1 | 5 | 5 | 0 | 0 | 5 | 5 | 0 | 10 | 5 | 4 | 20 |
| Brand 2 | 36 | 41 | 43 | 39 | 33 | 39 | 39 | 39 | 26 | 33 | 9 |
| Brand 3 | 20 | 20 | 8 | 16 | 12 | 16 | 8 | 16 | 4 | 8 | 60 |
| Average | 29 | 32 | 30 | 30 | 25 | 30 | 28 | 31 | 19 | 25 | 15 |
| Brand 1 | 21 | 20 | 21 | 16 | 11 | 11 | 11 | 13 | 8 | 9 | 58 |
| Brand 2 | 31 | 32 | 31 | 31 | 23 | 26 | 26 | 26 | 24 | 26 | 14 |
| Brand 3 | 26 | 24 | 22 | 18 | 14 | 15 | 16 | 12 | 7 | 10 | 62 |
| Average | 28 | 29 | 28 | 26 | 20 | 22 | 22 | 22 | 19 | 21 | 26 |
Source:
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