SME characteristics
| Frequency | Percent | ||
|---|---|---|---|
| Nairobi City County government license | Yes | 378 | 100.0 |
| SME category | Retail | 7 | 1.9 |
| Transport | 10 | 2.6 | |
| Hospitality | 43 | 11.4 | |
| Catering | 64 | 16.9 | |
| Real Estate | 28 | 7.4 | |
| Entertainment | 39 | 10.3 | |
| Health Services | 86 | 22.8 | |
| Technology | 101 | 26.72 | |
| Total | 378 | 100.0 | |
| Years of operation | Less Than 5 | 34 | 9.0 |
| 5–9 | 91 | 24.1 | |
| 10–15 | 152 | 40.2 | |
| 16–20 | 89 | 23.5 | |
| Over 20 | 12 | 3.2 | |
| Total | 378 | 100.0 | |
| The number of employees | Less Than 10 | 29 | 7.7 |
| 11–20 | 79 | 20.9 | |
| 21–30 | 158 | 41.8 | |
| 31–40 | 104 | 27.5 | |
| Over 40 | 8 | 2.1 | |
| Total | 378 | 100.0 | |
| Yearly sales turnover | Less Than 10 | 24 | 6.3 |
| 11–20 | 84 | 22.2 | |
| 21–30 | 127 | 33.6 | |
| 31–40 | 118 | 31.2 | |
| Over 40 | 25 | 6.6 | |
| Total | 378 | 100.0 | |
| DMAM tool | Web Application | 199 | 52.6 |
| Mobile Application | 179 | 47.4 | |
| Total | 378 | 100.0 | |
| Frequency | Percent | ||
|---|---|---|---|
| SME category | Retail | 7 | 1.9 |
| Transport | 10 | 2.6 | |
| Hospitality | 43 | 11.4 | |
| Catering | 64 | 16.9 | |
| Real Estate | 28 | 7.4 | |
| Entertainment | 39 | 10.3 | |
| Health Services | 86 | 22.8 | |
| Technology | 101 | 26.72 | |
| Years of operation | Less Than 5 | 34 | 9.0 |
| 5–9 | 91 | 24.1 | |
| 10–15 | 152 | 40.2 | |
| 16–20 | 89 | 23.5 | |
| Over 20 | 12 | 3.2 | |
| The number of employees | Less Than 10 | 29 | 7.7 |
| 11–20 | 79 | 20.9 | |
| 21–30 | 158 | 41.8 | |
| 31–40 | 104 | 27.5 | |
| Over 40 | 8 | 2.1 | |
| Yearly sales turnover | Less Than 10 | 24 | 6.3 |
| 11–20 | 84 | 22.2 | |
| 21–30 | 127 | 33.6 | |
| 31–40 | 118 | 31.2 | |
| Over 40 | 25 | 6.6 | |
| DMAM tool | Web Application | 199 | 52.6 |
| Mobile Application | 179 | 47.4 | |
Source(s): Authors