Constructs and items
| Constructs | Items | Sources |
|---|---|---|
| Perceived inefficiency of cash (PI) | Carrying change is inconvenient | Lu and Wung (2021) |
| Counting banknotes when paying my bill at the Christmas market is time-consuming | ||
| It is inconvenient to count change when paying my bill at the Christmas market | ||
| Perceived health risk on cash (PHR) | I am worried the bacteria and viruses on the Cash will danger my health | Wang and Peters (2023) |
| I am worried Cash could be a transmit to spread viruses | ||
| I am worried the viruses on cash will danger my family’s health | ||
| Perceived convenience on cashless payments (PC) | Cashless payment is convenient because my bank card and/or smartphone is usually with me | Handarkho and Harjoseputro (2020), Wang and Peters (2023) |
| Cashless payment is convenient because I can use my card/or smartphone anytime and in any situation | ||
| Cashless payment is convenient because it is not complex to use | ||
| Cashless payment makes it convenient to finish my payment | ||
| Perceived security and privacy on cashless payment (PSP) | I think using cashless payment at the Christmas market is secure | Chen et al. (2020) |
| I have confidence in the transaction security of cashless payment | ||
| I think cashless payment can protect my privacy | ||
| I think the cashless payment financial transaction authentication method is safe | ||
| Transaction experience (TE) | The cashless transaction increases my payment experience at the Christmas market | Bagdare and Jain (2013) |
| I truly feel that cashless transactions are smooth | ||
| The cashless transaction improves my dining experience at the Christmas market | ||
| I enjoy the cashless shopping experience at the Christmas market | ||
| Willingness to pay (WTP) | I am willing to pay a higher price for the convenient cashless payment experience (than cash) at the Christmas market | Durgun and Darvas (2024), Dialo et al. (2021) |
| I am willing to pay more for the smooth cashless payment experience (than cash) at the Christmas market | ||
| I am willing to pay extra for the cashless payment option at the Christmas market instead of the shops that only accept cash |
| Constructs | Items | Sources |
|---|---|---|
| Perceived inefficiency of cash (PI) | Carrying change is inconvenient | |
| Counting banknotes when paying my bill at the Christmas market is time-consuming | ||
| It is inconvenient to count change when paying my bill at the Christmas market | ||
| Perceived health risk on cash (PHR) | I am worried the bacteria and viruses on the Cash will danger my health | |
| I am worried Cash could be a transmit to spread viruses | ||
| I am worried the viruses on cash will danger my family’s health | ||
| Perceived convenience on cashless payments (PC) | Cashless payment is convenient because my bank card and/or smartphone is usually with me | |
| Cashless payment is convenient because I can use my card/or smartphone anytime and in any situation | ||
| Cashless payment is convenient because it is not complex to use | ||
| Cashless payment makes it convenient to finish my payment | ||
| Perceived security and privacy on cashless | I think using cashless payment at the Christmas market is secure | |
| I have confidence in the transaction security of cashless payment | ||
| I think cashless payment can protect my privacy | ||
| I think the cashless payment financial transaction authentication method is safe | ||
| Transaction experience (TE) | The cashless transaction increases my payment experience at the Christmas market | |
| I truly feel that cashless transactions are smooth | ||
| The cashless transaction improves my dining experience at the Christmas market | ||
| I enjoy the cashless shopping experience at the Christmas market | ||
| Willingness to pay (WTP) | I am willing to pay a higher price for the convenient cashless payment experience (than cash) at the Christmas market | |
| I am willing to pay more for the smooth cashless payment experience (than cash) at the Christmas market | ||
| I am willing to pay extra for the cashless payment option at the Christmas market instead of the shops that only accept cash |
Source(s): Authors’ own work
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