Table 4

Bottleneck analysis

Y/XTF
Scalability of SM solutions
TF
Digital competences provided through training
TF
Employees exchange best practices concerning the use of SM
TF
Market scanning
SF
Top management strong support
SF
Culture of openness to external partnerships
SF
Dedicated roles to manage SM implementation
SF
Cross-functional integration teams for SM projects
SF
Agile organizational structures
1.0 monitoringNNNNNNNN1.111NNNNNNNN
2.0
control
1.556NNNNNN1.778NNNNNNNN
3.0 optimization2.2221.500NN1.5002.4441.5001.5001.500NN
4.0 autonomy2.8892.0003.0002.0003.1112.0002.0002.0003.000

Note(s): (1) Only critical success factors are represented; (2) NN denotes not necessary

Source(s): Authors’ own work

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