Bottleneck analysis
| Y/X | TF Scalability of SM solutions | TF Digital competences provided through training | TF Employees exchange best practices concerning the use of SM | TF Market scanning | SF Top management strong support | SF Culture of openness to external partnerships | SF Dedicated roles to manage SM implementation | SF Cross-functional integration teams for SM projects | SF Agile organizational structures |
|---|---|---|---|---|---|---|---|---|---|
| 1.0 monitoring | NN | NN | NN | NN | 1.111 | NN | NN | NN | NN |
| 2.0 control | 1.556 | NN | NN | NN | 1.778 | NN | NN | NN | NN |
| 3.0 optimization | 2.222 | 1.500 | NN | 1.500 | 2.444 | 1.500 | 1.500 | 1.500 | NN |
| 4.0 autonomy | 2.889 | 2.000 | 3.000 | 2.000 | 3.111 | 2.000 | 2.000 | 2.000 | 3.000 |
| Y/X | TF | TF | TF | TF | SF | SF | SF | SF | SF |
|---|---|---|---|---|---|---|---|---|---|
| 1.0 monitoring | NN | NN | NN | NN | 1.111 | NN | NN | NN | NN |
| 2.0 | 1.556 | NN | NN | NN | 1.778 | NN | NN | NN | NN |
| 3.0 optimization | 2.222 | 1.500 | NN | 1.500 | 2.444 | 1.500 | 1.500 | 1.500 | NN |
| 4.0 autonomy | 2.889 | 2.000 | 3.000 | 2.000 | 3.111 | 2.000 | 2.000 | 2.000 | 3.000 |
Note(s): (1) Only critical success factors are represented; (2) NN denotes not necessary
Source(s): Authors’ own work
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