Table 1

Measurement model – outer loadings summary

CodeItemComplete sampleMaleFemale
OLVIFKurtosisSkewnessOLVIFKurtosisSkewnessOLVIFKurtosisSkewness
Consumer Perceived Emotional Value
CPE1It makes me feel safe and relaxed0.8402.0152.745−0.3070.8481.9342.7350.1290.8322.1833.217−0.878
CPE2Makes me feel happy about my booking0.8912.3506.270−0.8940.8662.0316.664−1.5180.9182.9502.4870.602
CPE3Give me a feeling of well-being0.8801.8424.621−0.0590.8721.7735.6920.3660.8861.9782.522−0.703
Consumer Perceived Functional Value
CPF1Provides an impression of a consistent level of quality0.8762.1444.466−0.9210.8802.1735.629−1.5950.8692.1612.310−0.062
CPF2Represents an acceptable standard of quality0.8782.3175.281−0.1470.8842.4913.1480.4530.8752.3557.343−0.635
CPF3Are overall of a high-value0.9012.1682.802−0.0350.9242.7493.366−0.0510.8721.7772.346−0.178
Consumer Perceived Social Value
CPS1Give a good impression of me to other people0.8442.1262.1300.5560.8532.2202.8361.1790.8462.1770.7700.159
CPS2Improves my social status0.9283.3262.1160.5450.9153.1471.9510.4430.9433.8212.3680.667
CPS3Makes me socially acceptable to others0.9082.4912.823−0.9910.8992.2152.366−0.9100.9152.8973.295−1.181
Consumer Perceived Economic Value
CPV1Represents “value” for money0.8091.5613.084−0.5830.8551.8703.849−0.8920.7431.3232.530−0.433
CPV2Represents accurate pricing based on level of grading0.8091.5122.207−0.4690.8161.6601.832−0.4320.8131.3973.132−0.430
CPV3When comparing what I pay to what I might get, provides me with good value0.8581.6374.842−0.2270.8881.9172.4440.3250.8221.4337.728−0.775
Green Behaviour
GRN1The establishment limits food waste0.7521.7302.156−0.0150.7581.7702.353−0.1470.7631.7311.5890.392
GRN2The establishment practices recycling0.8772.8852.4380.1180.8562.5062.6860.0300.9003.6041.1120.366
GRN3The establishment applies green principles0.8883.3201.3720.3520.8943.2830.3000.2440.8903.6781.6330.127
GRN4The establishment decreases their carbon footprint – no printing0.8662.8771.730−0.1530.8793.3641.273−0.3040.8532.6152.268−0.044
GRN5The establishment encourages limited water use0.7571.8221.203−0.5130.7712.1371.160−0.3100.7491.6761.061−0.691
Pro-Environmental Measures
PEM 2Water saving measures0.7121.4810.943−0.4460.7661.5890.766−0.5020.6501.4060.948−0.407
PEM 3Waste management activities0.7861.7211.658−0.0800.8011.9141.1460.1550.7671.5531.987−0.269
PEM 4Biological diversity management activities0.7761.6391.427−0.1340.7841.7271.008−0.3280.7611.5642.0450.133
PEM 6Participate in policy discussions related to sustainable tourism0.7661.9931.540−0.3000.8162.3961.3820.0630.7001.7061.693−0.531
PEM 7Involvement/commitment to CSR and community welfare0.7021.7401.094−0.0290.7211.9171.5090.0600.6751.5760.624−0.100

Note(s): CPE = Consumer Perceived Emotional Value; CPF = Consumer Perceived Functional Value; CPS = Consumer Perceived Social Value; CPV = Consumer Perceived Value for Money; GRN = Green Behaviour; PEM = Pro-Environmental Measures; OL = Outer Loading; VIF = Variance inflation factor

Source(s): Table by authors

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