Overview of interviewees
| Interviewee | Business/organisation | Role | Interview type | Service length |
|---|---|---|---|---|
| Interviewee 1 | Tourism business/SME | Owner | Phone | 6 years |
| Interviewee 2 | Tourism business/SME | Owner | Face-to-face | 25 years |
| Interviewee 3 | Charity, involving tourist activities | Founder | Face-to-face | 20 years |
| Interviewee 4 | Charity, involving tourist activities | Consultant | Phone | 12 years |
| Interviewee 5 | Tourism business/SME | Manager | Phone | 8 years |
| Interviewee 6 | Environmental and heritage conservation charity | Visitor operations manager | Phone | 13 years |
| Interviewee 7 | Administrative body | Environmental and land management | Face-to-face | 1 year |
| Interviewee 8 | Tourism business/SME | Manager | Face-to-face | 4 years |
| Interviewee 9 | Tourism business/SME | Manager | Face-to-face | 4 years |
| Interviewee 10 | Tourism business/SME | Owner | Online | 5 years |
| Interviewee 11 | Tourism business/SME | Owner | Face-to-face | 20 years |
| Interviewee 12 | Tourism business/SME | Manager | Phone | 7 years |
| Interviewee 13 | Charity, involving tourist activities | Volunteer/Member | Face-to-face | 10 years |
| Interviewee 14 | Visitor attraction | Owner | Face-to-face | 4 years |
| Interviewee 15 | Tourism-related administrative body | Manager | Face-to-face | 1 year |
| Interviewee 16 | Tourism-related administrative body | Community and land management department | Face-to-face | 39 years |
| Interviewee 17 | Non-tourism business/SME | Owner | Phone | 7 years |
| Interviewee 18 | Tourism-related administrative body | Recreation and access department | Face-to-face | 1 year |
| Interviewee 19 | Major landowner | Estate manager | Phone | 20 years |
| Interviewee | Business/organisation | Role | Interview type | Service length |
|---|---|---|---|---|
| Interviewee 1 | Tourism business/SME | Owner | Phone | 6 years |
| Interviewee 2 | Tourism business/SME | Owner | Face-to-face | 25 years |
| Interviewee 3 | Charity, involving tourist activities | Founder | Face-to-face | 20 years |
| Interviewee 4 | Charity, involving tourist activities | Consultant | Phone | 12 years |
| Interviewee 5 | Tourism business/SME | Manager | Phone | 8 years |
| Interviewee 6 | Environmental and heritage conservation charity | Visitor operations manager | Phone | 13 years |
| Interviewee 7 | Administrative body | Environmental and land management | Face-to-face | 1 year |
| Interviewee 8 | Tourism business/SME | Manager | Face-to-face | 4 years |
| Interviewee 9 | Tourism business/SME | Manager | Face-to-face | 4 years |
| Interviewee 10 | Tourism business/SME | Owner | Online | 5 years |
| Interviewee 11 | Tourism business/SME | Owner | Face-to-face | 20 years |
| Interviewee 12 | Tourism business/SME | Manager | Phone | 7 years |
| Interviewee 13 | Charity, involving tourist activities | Volunteer/Member | Face-to-face | 10 years |
| Interviewee 14 | Visitor attraction | Owner | Face-to-face | 4 years |
| Interviewee 15 | Tourism-related administrative body | Manager | Face-to-face | 1 year |
| Interviewee 16 | Tourism-related administrative body | Community and land management department | Face-to-face | 39 years |
| Interviewee 17 | Non-tourism business/SME | Owner | Phone | 7 years |
| Interviewee 18 | Tourism-related administrative body | Recreation and access department | Face-to-face | 1 year |
| Interviewee 19 | Major landowner | Estate manager | Phone | 20 years |
Source(s): The author