Heterotrait-Monotrait ratio (HTMT)
| Variables | 1 | 2 | 3 | 4 | 5 |
|---|---|---|---|---|---|
| 1. Adaptability | = | ||||
| 2. Commitment to quality service (CQS) | 0.320 | = | |||
| 3. HRM practices | 0.418 | 0.207 | = | ||
| 4. Organizational engagement | 0.840 | 0.416 | 0.462 | = | |
| 5. Turnover intention | 0.430 | 0.279 | 0.351 | 0.469 | = |
| 1. Adaptability | = | ||||
| 2. Commitment to quality service (CQS) | 0.320 | = | |||
| 3. HRM practices | 0.418 | 0.207 | = | ||
| 4. Organizational engagement | 0.840 | 0.416 | 0.462 | = | |
| 5. Turnover intention | 0.430 | 0.279 | 0.351 | 0.469 | = |
Source(s): Authors’ own work
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