Structural model results
| Hypotheses | VIF | Standard deviation | p-value | Conclusion |
|---|---|---|---|---|
| Effect on emotional value ( 0,463) H1. Sensory perception → Emotional value | 1.000 | 0.0033 | 0.000 | Supported |
| Effect on functional value ( 0,119) H2. Sensory perception → Functional value | 1.000 | 0.062 | 0.000 | Supported |
| Effect on customer satisfaction ( H3. Emotional value → Customer satisfaction | 1.315 | 0.047 | 0.000 | Supported |
| Effect on customer satisfaction ( H4. Functional value → Customer satisfaction | 1.315 | 0.060 | 0.0018 | Supported |
| Effect on WOM H5. Customer satisfaction → Word of mouth | 1.000 | 0.024 | 0.000 | Supported |
| Effect on intention to revisit H6. Customer satisfaction → Intention to revisit | 1.000 | 0.056 | 0.000 | Supported |
| Effect on intention to pay more H7. Customer Satisfaction → Intention to pay more | 1.000 | 0.046 | 0.000 | Supported |
| Hypotheses | VIF | Standard deviation | Conclusion | |
|---|---|---|---|---|
| Effect on emotional value ( | 1.000 | 0.0033 | 0.000 | Supported |
| Effect on functional value ( | 1.000 | 0.062 | 0.000 | Supported |
| Effect on customer satisfaction ( | 1.315 | 0.047 | 0.000 | Supported |
| Effect on customer satisfaction ( | 1.315 | 0.060 | 0.0018 | Supported |
| Effect on WOM | 1.000 | 0.024 | 0.000 | Supported |
| Effect on intention to revisit | 1.000 | 0.056 | 0.000 | Supported |
| Effect on intention to pay more | 1.000 | 0.046 | 0.000 | Supported |
Source(s): Authors’ own creation
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