Table 3

Research gaps and future research lines

ThemesPotential future research lines
Business intelligence and competitivenessUsing business intelligence tools, like predictive analytics and decision support systems, to craft data-driven strategies that enhance competitiveness and market positioning
Governance and competitivenessImplementing AI-enabled governance models for tracking and boosting tourism resilience, especially in crisis management and recovery
Tourism and the shadow economy
  • -

    Investigating the shadow economy’s effect on tourism development and its interplay with sustainability

  • -

    Deploying advanced econometric modelling and data analytics to uncover the impact of the shadow economy on tourism sustainability and competitiveness

Artificial intelligence (AI) and big data
  • -

    Role of AI in enhancing tourism decision-making and competitiveness

  • -

    Using AI-driven social media analytics to understand and shape responsible tourist behaviour and promote sustainability initiatives

  • -

    Utilising big data analytics to improve service quality, personalisation, and overall tourism experiences

Sustainability and tourism
  • -

    Utilising smart city technologies and IoT to facilitate the sharing economy and promote resource-efficient, sustainable tourism solutions

  • -

    Exploring innovative financing mechanisms for SMEs within the tourism sector to support sustainable growth

  • -

    Analysing shifts in tourist behaviour toward sustainable consumption patterns

  • -

    The use of social media to promote sustainable tourism and influence responsible tourist behaviour

Hospitality and innovation
  • -

    The impact of technological innovations on hospitality management, especially in the context of sustainability and resilience

  • -

    Exploring the integration of Internet of Things (IoT) and AI-driven automation to streamline operations and improve guest experiences while ensuring sustainability

Source(s): Own elaboration

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