The most impactful articles based on the number of citations
| Author/s name | Cited by | TC per year | Normalized TC | Summary of findings | Source title |
|---|---|---|---|---|---|
| Lee et al. (2010) | 453 | 34.8462 | 2.1368 | The results show that cognitive image elements, including value and quality can positively influence a green hotel’s effectiveness and overall image. The overall image of a green hotel is also positively influenced by the affective image. The overall perception of a green hotel may in turn, influence more positive behavioral intentions. Quality attributes were found to be stronger than value attributes | Journal of Sustainable Tourism |
| Huang and Hsu (2009) | 376 | 26.8571 | 1.5947 | The results show that one of the underlying factors for travel motivation, shopping, had a good influence on Beijing tourists’ desire to return to Hong Kong. Previous experience, as expressed by the number of prior visits and satisfaction, also had a positive influence on revisit intention. The only constraint that had a significant negative effect on revisit intention was disinterest. The overall effect of satisfaction on revisit intention was also significantly mediated by attitude | Journal of Travel Research |
| Um et al. (2006) | 361 | 21.2353 | 1 | Research findings reveal that perceived attractiveness, rather than overall satisfaction, is the most essential indicator of revisit intention | Annals of Tourism Research |
| Terry et al. (2009) | 337 | 24.0714 | 1.4293 | Distributive justice’s effect on service recovery satisfaction was more substantial than procedural and interactional justice. Through satisfaction with recovery, which is an important mediating factor, these types significantly impact trust, WOM, and revisit intention. In addition, trust significantly mediates between recovery satisfaction and WOM/revisit intention | Tourism Management |
| Yin et al. (2014) | 337 | 37.4444 | 5.6675 | The results showed that perceived sociopsychological and financial risks influenced both cognitive and affective destination images. Although it directly affected the intention to return, the perceived physical risk did not significantly affect the revisit intention. In addition, perceived sociopsychological and financial risks and intention to revisit were significantly influenced by destination image | Tourism Management |
| Shawn and Feng (2007) | 306 | 19.125 | 1.2697 | Results showed that novelty seeking was a significant precondition for medium-term revisit intention related to long-term revisit intention. In contrast, satisfaction was a direct antecedent of short-term revisit intention but not mid-term or long-term revisit intention | Tourism Management |
| Gon and Ji (2009) | 306 | 21.8571 | 1.2978 | The results emphasize that theme restaurant managers should seek an understanding of customers’ perception process concerning emotion and cognition | International Journal of Hospitality Management |
| Assaker et al. (2011) | 269 | 22.4167 | 2.0327 | The results show that novelty seeking and low satisfaction dampens travelers’ immediate desire to return. On the other hand, a positive image of the destination increases visitors’ current and future intentions to return | Tourism Management |
| Gon et al. (2009) | 227 | 16.2143 | 0.9628 | The findings showed that all Institutional DINESERV (i.e. food quality, atmosphere, service quality, convenience, and price and value) dimensions significantly positively affected overall customer satisfaction and revisit intention | International Journal of Hospitality Management |
| Alcañiz et al. (2009) | 219 | 15.6429 | 0.9288 | The results show that the psychological and functional elements significantly influence the overall image of the place. The overall image was found to have a consistent effect on future behavioral intentions, but the functional component was significant for revisit intentions and the psychological component was significant for recommendation intentions | Tourism Management |
| Author/s name | Cited by | TC per year | Normalized TC | Summary of findings | Source title |
|---|---|---|---|---|---|
| 453 | 34.8462 | 2.1368 | The results show that cognitive image elements, including value and quality can positively influence a green hotel’s effectiveness and overall image. The overall image of a green hotel is also positively influenced by the affective image. The overall perception of a green hotel may in turn, influence more positive behavioral intentions. Quality attributes were found to be stronger than value attributes | ||
| 376 | 26.8571 | 1.5947 | The results show that one of the underlying factors for travel motivation, shopping, had a good influence on Beijing tourists’ desire to return to Hong Kong. Previous experience, as expressed by the number of prior visits and satisfaction, also had a positive influence on revisit intention. The only constraint that had a significant negative effect on revisit intention was disinterest. The overall effect of satisfaction on revisit intention was also significantly mediated by attitude | ||
| 361 | 21.2353 | 1 | Research findings reveal that perceived attractiveness, rather than overall satisfaction, is the most essential indicator of revisit intention | ||
| 337 | 24.0714 | 1.4293 | Distributive justice’s effect on service recovery satisfaction was more substantial than procedural and interactional justice. Through satisfaction with recovery, which is an important mediating factor, these types significantly impact trust, WOM, and revisit intention. In addition, trust significantly mediates between recovery satisfaction and WOM/revisit intention | ||
| 337 | 37.4444 | 5.6675 | The results showed that perceived sociopsychological and financial risks influenced both cognitive and affective destination images. Although it directly affected the intention to return, the perceived physical risk did not significantly affect the revisit intention. In addition, perceived sociopsychological and financial risks and intention to revisit were significantly influenced by destination image | ||
| 306 | 19.125 | 1.2697 | Results showed that novelty seeking was a significant precondition for medium-term revisit intention related to long-term revisit intention. In contrast, satisfaction was a direct antecedent of short-term revisit intention but not mid-term or long-term revisit intention | ||
| 306 | 21.8571 | 1.2978 | The results emphasize that theme restaurant managers should seek an understanding of customers’ perception process concerning emotion and cognition | ||
| 269 | 22.4167 | 2.0327 | The results show that novelty seeking and low satisfaction dampens travelers’ immediate desire to return. On the other hand, a positive image of the destination increases visitors’ current and future intentions to return | ||
| 227 | 16.2143 | 0.9628 | The findings showed that all Institutional DINESERV (i.e. food quality, atmosphere, service quality, convenience, and price and value) dimensions significantly positively affected overall customer satisfaction and revisit intention | ||
| 219 | 15.6429 | 0.9288 | The results show that the psychological and functional elements significantly influence the overall image of the place. The overall image was found to have a consistent effect on future behavioral intentions, but the functional component was significant for revisit intentions and the psychological component was significant for recommendation intentions |
Source(s): Authors’ computations
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